Crash Champions #0310 Mechanicsville
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I waited for well over 35 days to have my car repaired from a minor incident involving a deer hitting my passenger door and side panel. Dealt with several delays and had to come out of pocket on a car rental totaling over $300.00, when I picked my vehicle up, the Panel is not aligned very well. Margins are off at each adjacent panel. It looks terrible. On a side note, Kristen is great and did the best she could with the situation, I also did my best to be patient and not complain. If I didn’t have to wait so long, I wouldn’t even worry about it, but because crash champions had my car for almost two months, I’m really disappointed.
My Experience - 5.0/5.0 -
Your team was very professional and detail in ensuring I understood the process for my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was friendly and answered all my questions. I liked the updates they provided throughout the week. Will definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied, the repair looks great.
Customer Service - 5.0/5.0 -
Staff were very friendly. Answered all my questions and concerns.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a great job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jackie did a great job keeping us informed of the progress of the repairs. She apologized for the delays when they came up, even though it was not the fault of the shop. We appreciate everything she did to make sure we got our vehicle back in a timely manner. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jackie was especially helpful and forthright
Customer Service - 5.0/5.0 -
Jackie
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job on the repairs! Couldn’t be more pleased
My Experience - 5.0/5.0 -
I’m very happy with the work that was done on my SUV. The team at Crash Champion is very personable, knowledgeable and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did amazing job. Very happy with everything!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The workmanship was EXCELLENT. My only frustration was when the estimated completion date was not met; I felt the communication broke down The completion date slipped Three times which became frustrating. In the end it all worked out. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
So far I am very satisfied with the repair. The estimate repair date was missed and communication of a more accurate date required me reaching out instead of being contacted with the latest delay. All worked out in the end and the workmanship is what counts
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very friendly
Customer Service - 4.5/5.0 -
Very friendly