Crash Champions #0329 Burien

4.6 (6,431reviews)
93%
225 S. 140th Street,  Burien,  WA  98168

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (6,431)

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

The technician who helped me was friendly and knowledgeable. My car was completed ahead of schedule and it looks great. Thank you!

Customer Service

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Repair Quality

Service was timely, and excellent!!

Customer Service

Returned Clean

My Experience

Quality of work was outstanding. Communication and updates were excellent. Very pleased with entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hello, The service from the people from the front desk. The daily progress reports. Working Relationship with the Enterprise car Rental. Most of all the speedy and High Quality repair job. Thank you. Steven Anderson

Likely to Recommend

The Best

Repair Quality

Hello, Great communication, great service, and High Quality of work. The Car was ready on time. Thank you, Steven.

Customer Service

Very pleasant

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks very much for a seamless experience. I understand there may be logistical complications, but it would be great of you could consider a system where parts could be ordered before a vehicle is dropped off, to minimize time without a vehicle (if it is drivable). Many people might be willing to sign a release statement saying they will pay for the parts or pay restocking fees or whatever protections Crash Champions might need. As a "one car family", I would have loved to have been able to hold on to my car for the time when parts were being ordered and delivered, and potentially reduced the overall time with a rental vehicle. But, great experience overall and very professional.

My Experience

I really appreciate the daily updates

Likely to Recommend

Great experience.

Repair Quality

One small follow-up, but confident it will be handled.

Customer Service

Dylan and the woman at the front counter were great! They were efficient, courteous and provided comprehensive information.

Likely to Recommend

Repair Quality

Overall satisfied with the repair. Only thing I noticed was a bit off is that it looks like the head light that was replaced isn’t OEM from Subaru, rather from a third party. Not a huge issue, just gives me an excuse to get aftermarket headlights. Other than that, extremely satisfied with the repair!

Customer Service

Customer Service was helpful and friendly!

Likely to Recommend

Honestly I can’t speak for others and I wouldn’t want to recommend anyone anywhere. But that said if they asked me about Crash Champion in Burien. I would tell them they did a great job for me

Repair Quality

The repairs look amazing. And color blend is perfect. Very satisfied

Customer Service

The people at Crash champions were great , The person that did the car walk around was well informed and intelligent. Was able to explain the damage and rough repair time. I got the car back sooner rather later. I liked that

My Experience

The communication regarding the updates on the process of my repairs eased my concerns

Likely to Recommend

Repair Quality

Jimmy is always on top of the whole process which eases my fears drastically! You guys are awesome!

Customer Service

Likely to Recommend

Well, not really, if they have an unsurance Co. directing them elsewhere. Go with what they will pay 100% for. If they were paying out of pocket, then YES.

Repair Quality

Unfortunately, nit the repaired part with new paint soarkles brighter than the rest of the car.

Customer Service

They were totally on top of communicating well, completely, and often.

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Customer Service

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Customer Service

My Experience

My Experience

My Experience

Very pleased with the whole process. They did a wonderful job on my car...quick & pleasant...very thankful for all involved

Likely to Recommend

Already have my mother heading there in the near future...its a mess, she was driving straight down the street, someone pulled out and hit her and they are saying its my moms fault. Unbelievable

Repair Quality

Couldn't have asked for better service. Had it done almost a week earlier than the estimated time of completion. The best part was my truck looked incredible..they did an excellent job on her. Thanks so much to all involved.

Customer Service

Couldn't have asked for better service. Had it done almost a week earlier than the estimated time of completion. The best part was my truck looked incredible..they did an excellent job on her. Thanks so much to all involved.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was ok. They stated repair would be done 5 working days after the day we turned it in. It was 7 days and i got no calls telling me that it was going to take longer.

Customer Service