Crash Champions #0340 E Platte
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The work that was done was good however it took almost a month for to get done which was a little bit straining and stressful.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Customer service was good when I talked to the shop but I never heard much about my vehicle while it was being repaired. The original time Quixote was 10 business days and it was well after 10 days before I heard anything about when it would be done. It ended up taking 18 business days (close to a month overall) and I have no idea why it ended up taking so much longer.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told it would only take two days to replace and paint my bumper. It took seven and that was after pushing to get it done. I specifically told Cheryl and John I am moving and needed my car back asap. It fell on deaf ears. Items that were supposed to have been ordered ahead of time were ordered 4 days into having my car. To add insult to injury, a (new?) employee picked through my car and stole items. The manager acted like "Well, sorry. What do you want us to do about it?" Rather than hold the employee accountable, it was blamed on drifters getting in the car while being unlocked during the time it was fixed. Really? Items in my center console were found on the back seat, along with a wrapped gift ripped apart, along with the empty gift card holder. Paper was strewn all over my back seat. It took a while to find specific items found in the console, which makes me certain it was a new employee. I was extremely disappointed that my car was not returned to me in the condition it was dropped off. If it had been put back together, someone would have noticed the theft. Here is a list of what was stolen, and which I want to me compensated for: 1. Camping knife: valued at $ 15.00 2. Starbucks gift card: $ 5.00 3. 5-pack Febreeze Car Airfreshners: JUST purchased at Sam's Club 2 weeks ago: $ 9.96 4. Gold Bond hand lotion: $5.67 TOTAL $ 35.63 These are just the items I can immediately put a value on. Thank you for your quick response to this request for reimbursement. Sincerely, Catherine Cc: email to John at Service King
My Experience - 5.0/5.0 -
John, did a great job of keeping me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. The results came out great! Putting up my license plate was also greatly appreciated. It was not necessary but made the interaction with Service King that much better. Thank you.
Customer Service - 5.0/5.0 -
Mike worked with me on my vehicle claim and he was fantastic. He kept me in the loop about repairs and delays and was a pleasure to interact with.
My Experience - 5.0/5.0 -
Beautiful job with our complete satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Went above and beyond to get our car repaired before we had to leave for our wedding! Couldn't be happier with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was great! Service Kings team did an excellent job on my car! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every went well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was fully satisfied with all the services I received. The results of my car repair were incredible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and good job