Crash Champions #0343 Southmoor
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The warp in the damaged hood was not removed. It is still clearly there and the body lines are not matching up. Additionally the hood now is not closing properly after the repair and has to be slammed with excess force to close. It seems the body shop or insurance company cut corners to try and save money instead of handling the repairs properly for the customer the first time and simply replacing the damaged hood. I will be in contact to address my concerns.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You guys are second to none made this whole process easy
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect repair. Very timely
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle repairs were incomplete when we picked up the truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The roof was cut off my vehicle by mistake when the got it confused with another one. My simple fender repair, a 10 day job, took 36 days to complete. I'm not a happy camper! They tried to hide the mistake until towards the end of the job. I'm still waiting for a member of upper management to return my call. I called in 2 times earlier in the week! 's now Friday and still no callback. If i ran my business this business in this manner, I don't think it would be around very long. I still expect a callback from upper management!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Roof of my crew cab Silverado was cut off by mistake. It took 36 days for a 10 day repair.
Customer Service - 0.5/5.0 -
I was not going to be told about the mistake on my truck, until i drove up and discovered it for myself.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Car was pushed 2times to be ready and didn?t get a call about the second time, said they forgot to call me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hamlin?s Service King employees are the best!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic service by all the staff. Antonio was very helpful in answering all my questions regarding the condition of the pickup since the insurance company totaled it. Antonio repaired the items I requested in a very timely manner. Would definitely recommend this body shop for anyone needing body work