Crash Champions #0354 West Sacramento

4.8 (2,308reviews)
96%
1120 Shore Street,  West Sacramento,  CA  95691

In operation 8 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (2,308)

Likely to Recommend

Repair Quality

Bodywork and paint job was great. Still waiting to hear back about the left side window button not working.

Customer Service

Everyone was professional and nice.

Likely to Recommend

Repair Quality

Very professional, did a nice job

Customer Service

Friendly and professional

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Repair Quality

Customer Service

My Experience

Derek was very professional and communicative. I was promised the car would be completed by Thursday, and the promise was kept. Great customer service and the repairs look great.

Likely to Recommend

I would definitely refer any friends or family to Crash Champions, should there be a need to have auto repairs completed.

Repair Quality

Crash Champions made the process so easy. Derek was super professionally and very communicative. Overall, this was an excellent experience and will bring back any vehicles should there ever be a need again for auto repairs.

Customer Service

Excellent customer service! Again, Derek provided such great customer service and kept me informed through the entire process. He was very outgoing and friendly, and that made the process so much better.

Likely to Recommend

Yes I definitely recommend it

Repair Quality

Customer Service

I had an amazing experience with this shop! The team was very friendly, professional, and truly listened to all my concerns. They fixed my car perfectly, and the quality of their work exceeded my expectations. It’s hard to find honest and caring people like this these days. I highly recommend this shop to anyone looking for reliable service and great customer care!

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Repair Quality

Customer Service

Always great work! Thanks Crash Champion team.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I wouldn’t recommend them. There is no way a body shop should release a “finished” repair job to a customer knowing the work was inadequate. I also believe had I been a man, the work would have been done correctly the first time.

Repair Quality

I had to return my car because the after market bumper didn’t fit properly and the repair guys knew it didn’t fit when they released my car. They had to then order a Toyota bumper and redo the work costing extra money.

Customer Service

The two ladies who assisted me in the office were professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

We have no negative issues at all with this company. They do good work and are very easy to deal with.

Repair Quality

They bent over backward to get the best repairs at the best cost to us. Beautiful work.

Customer Service

Very friendly, very accommodating. And they made sure to contact us at every step in the process.

Returned Clean

My Experience

Thanks to everyone amazing staff

Likely to Recommend

Repair Quality

Very nice staff they took really good care of my car. Thanks Crash Champs

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

They repaired my car within a week. Their service was excellent!!

Likely to Recommend

Repair Quality

Derek was awesome

Customer Service

My Experience

Memo was GREAT! He was efficient and effective in our interactions and made sure my questions were answered. I appreciate his friendly demeanor while providing great customer service. As a woman seeking car repairs it can be intimidating and Memo made my fears disappear. My experience was easy and fairly priced and because of that, and Memo’s customer service, I will return for another repair as well as highly recommend to my friends and family. Many mahalos!

Likely to Recommend

Repair Quality

Customer Service

Memo was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The experience was great the attention of the most pleasant at all times they gave me their support in the personal it will be my trusted workshop and rin any doubt I would recommend it in the excellent work 100 out of 10 if I had another crash I would return without hesitation but let's hope it doesn't happen

My Experience

Great communication!

Likely to Recommend

Thank you

Repair Quality

Customer Service

When I opened my trunk the lining was not completely tucked back in and I couldn’t put the top down otherwise they were great!