Crash Champions #0359 Richmond
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Service King made the process of having our automobile repaired very simple and convenient. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service King was a great experience. Fast, friendly, kept me update on progress and completed work by the next day!!!! Very impressed!
Likely to Recommend - 5.0/5.0 -
I'll tell everyone
Repair Quality - 5.0/5.0 -
It looks great!
Customer Service - 5.0/5.0 -
He was really nice...great customer service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My trunk could be opened manually when I press a button, and it should go up automatically. But ever since the accident I had to help lift it up. I told the representative that but he said there’s nothing wrong.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service advisors, quality of service, and communication were all excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great - service, communication, work was all great. Service advisors were terrific. Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Val did a wonderful job. He did a great job of communicating, and making sure I was aware of all the updates. Very pleased with Val and service king
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your representative Val kept me informed on the process of my vehicle being repaired until it was ready. Job well done!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Thank you so much, work was completed in a professional, timely manner and very reasonably priced. Val made us feel very comfortable and provided exceptional customer service explaining the process and keeping us informed along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Val provided excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made my car look brand new! Even got it washed inside and out for me. They kept me up to date on the progress of my vehicle as well!
Customer Service - 5.0/5.0 -
They are very polite and informative. They kept me up to date on my cars progress throughout the repair process
My Experience - 5.0/5.0 -
My adviser Val was so helpful and informative! I am so happy with their workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was quick and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We loved the easy check in & out! The young man that took care of us was very professional but very kind to us old seniors! I love he understands how important our vehicle is to us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service King - The name said it all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The name say it all! Exceptional service received all around.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Val and the team did an excellent job. They beat the price and schedule and kept me well informed. I will recommend you to my family and friends. Thank you again for your excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The ServiceKing team got the my son's car out in record time and kept me informed the whole time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on my truck. And they sent me updates on the repairs they were doing.
My Experience - 5.0/5.0 -
I’m sure there are delays with getting supplies due to the pandemic. Be more transparent about how long the car will take to repair. The car looked very good inside and out!