Crash Champions #0368 Northwest DC
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Kary, the estimator, was thorough in communicating to me the repairs that needed to be done. Emily, the receptionist, was very pleasant and helped me navigate the rental car process. I was impressed with the updates I received on the status of my SUV. The work was professionally and beautifully done and ready on time. When I went to pick the truck up, I even had assistance moving items from the trunk of the rental car to my vehicle’s trunk. In all, everything worked out smoothly!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kary had good communication and the car repair was performed very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team. Almost work done!
Likely to Recommend - 5.0/5.0 -
I am telling everyone
Repair Quality - 5.0/5.0 -
Amazing team! They did amazing work on my truck. They completed the work in a timely fashion.
Customer Service - 5.0/5.0 -
Amazing and respectful team. They go above and beyond for their clients
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service overall, I felt as if they cared about the quality of the service they provided on all level levels
Repair Quality - 5.0/5.0 -
Vehicle was ready exactly when they said it would be. I was adequately informed about the repair process and the results of the repair looked excellent.
Customer Service - 5.0/5.0 -
They seem to have done a great job. Car looked great.
My Experience - 5.0/5.0 -
They kept me abreast of the progress. And it was done well. There was a rattling sound that was fixed right away with no problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seon was very helpful in dealing with the difficult insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My side view mirror was not checked before I was told that my car was ready for pickup. The mirror has to be reordered and I had to wait
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job , amazing costumer service and communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service , kept me in the loop the whole time the car was being worked on I was getting almost daily updates It’s a 10 for me as , no one nowadays go out of their ways to help
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job very efficient very polite and job was done quickly timely matter.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and kept me informed.