Crash Champions #0368 Northwest DC
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very well done. I was able to pre-order parts and then drop off the car, which was helpful convenience-wise. After drop-off, the car was done quickly, and before the estimated finished time. Pick up was easy, and I was impressed with the finished product.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Some issues at the beginning with my appointment being delayed due to miscommunication, but other than that, everything was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, especially from the woman at front desk! I really appreciated how friendly & efficient she was.
My Experience - 5.0/5.0 -
Thank you excellent customer service
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy and friendly people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen trabajo
Customer Service - 5.0/5.0 -
Buen trabajo
My Experience - 5.0/5.0 -
I was Updated on the progress of the repairs as needed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every staff member from start to finish showed high standards in their work ethics from my initial encounter, keeping me informed and updated on the process of my car. After ensuing vehicle damage while my car was parked I was hurt, but Crash Championships made me feel whole inside when they restored my vehicle "baby" back to its original beautiful exterior. I was so pleased and sincerely thankful even for their quick turnaround time.
Likely to Recommend - 5.0/5.0 -
(I think being a Progressive clientele is really helpful.)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love Crash Champions and will recommend them to everyone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The young lady who checked me in, I believe her name was Sally, was very disrespectful. I’ve never been so angry with someone mistreating me. I believe she was of mixed or Caucasian decent. Even went as far as telling a co-worker that someone else needs to assist me before she goes off on me and attack me. When she was leaving she even rolled her eyes at me and lipped the B word at me while walking to a co-worker car with her leaving for the day while the gentleman was doing the walk around with me since I was dropping my vehicle off. As a result, though the service was good and quick, I won’t be returning and will not refer anyone to here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I enjoyed the exceptional service from Seon French. He went above and beyond in getting my car repair done quickly and flawlessly. He was able to resolve all of my issues and questions in a timely manner. Thank you so much!
Likely to Recommend - 5.0/5.0 -
Great service and conveniently located near enterprise for the rental car service.
Repair Quality - 5.0/5.0 -
Excellent work done in a timely manner. Seon French was a pleasure to work with! He went above and beyond. Thank you!!
Customer Service - 5.0/5.0 -
Seon French is fantastic! Also the receptionists were friendly and helpful.