Crash Champions #0368 Northwest DC
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Job done well
Likely to Recommend - 5.0/5.0 -
highly recommend
Repair Quality - 5.0/5.0 -
The work is excellent. Can't tell anything happened with the naked eye.
Customer Service - 5.0/5.0 -
Our service tech Michael was informative, solutions-oriented, and savvy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
communication for when my vehicle was actually ready was conflicting and I am convenient. I was advised the morning of the day it was scheduled to be picked up to extend my rental an additional 3 days which I did and then midday contacted back informing that my car would be ready later the evening. at this point I had already extended the rental as informed to and the rental company was closed and could not change that reservation until the next day when the rental company opened back up so with that being said I had to pay for an additional day. when I finally returned the rental the next day and came to pick up my car the handle on the door that was being worked on was broke off. I had to wait an additional 30 to 45 minutes for that to be repaired so technically my car was not ready to leave with me I was also asked that same day if I had kept my rental and I of course was frustrated because I was advised the day before that my car was ready and I had already dropped the rental off and after advise and I didn't have my rental that's when they took my car back into the service area to work on. my crass champions representative was Julian Christian, who did not work on the day of my pickup.
My Experience - 5.0/5.0 -
Kary did a great job taking care of our vehicle and keeping us informed of the timeline. Appreciate his support with things!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work looks good and you were excellent at keeping me informed about the project every step of the way
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything seems to be good with the car thank you very much
My Experience - 5.0/5.0 -
Everyone was professional, polite and goal oriented in ensuring I was satisfied with the work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff is very kind and the time frame was respected.
My Experience - 5.0/5.0 -
Great customer service from the agent in charge of our car repair.