Crash Champions #0368 Northwest DC
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Crash champion were excellent your staff is friendly, knowledgeable kept me informed during the process of repairing my vehicle and was finished in a timely matter
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, communication and very efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julian provided excellent service on my daughter’s car. Although the repairs took longer than we expected, it was due to the amount of damage related to the break in on the car. My daughter was very pleased when she picked up the car today!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Julian did an excellent job. It took longer than expected but the damage from the break in was extensive. Very pleased!
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
The team was helpful and responsive through the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast & great service
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Julian is a Thief … he has changed a lot of things in m’y vehicule and he is so arrogant.. crash champions dissapointed me … m’y car is a mess… he has broke the bumper … I cant never bring m’y car over there .. all thiefs
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Julian is the Thief … he broke m’y véhicule I cant never Côme there
Customer Service - 0.5/5.0 -
Poor service … julian is a Thief the management is no sens
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was very clear and honest about the work being done. And, more importantly, when there was a minor issue, John owned up to it and made it right as soon as possible.
Customer Service - 5.0/5.0 -
Every interaction was great and the text/call communication was very convenient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks everyone. Our car looks great. We will be happy to recommend your services to our friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional and helpful. Thanks to John for getting me a lower deductible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent regular communication about the status of the repair, easy drop off and pick up procedure, high quality repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Super satisfied with the in person customer service, but it seemed like there was some miscommunication on timing. I notified the staff I'd be out of the country and tried to make arrangements accordingly (depending on repair timing I wouldn't be able to pick up the car right away, didn't get emails instead of texts, etc). Ultimately not a problem, but it seemed like there wasn't a note made in the file or something.
Returned Clean
My Experience - 5.0/5.0 -
My repairman was clear about the estimate and got the job done a week early!