Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
lack of communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so sweet and explained everything to me and even helped me get my rental car out of all the ice and snow so I could come pick my car up from them
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My body is in good, however my car has had trouble starting since receiving my car back. At first the steering wheel was difficult to turn and then the power steering light came on - on the dash.
Customer Service - 4.5/5.0 -
Ty is who helped me at the desk and he is always very polite and gives great customer service. The status updates are helpful especially when receiving a rental and keeping in touch with the insurance agency
My Experience - 5.0/5.0 -
Very courteous and professional, top of the line customer service personality, kept me well informed and completed the work in a timely fashion. Best service ever! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Didn't give me the money for the rental that was promised.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would. I let all my friends know Family and All and if I need, I will come back I will.
Repair Quality - 5.0/5.0 -
I am totally satisfied with the work love car cleaning love the people that work there at any time I need my car fixed I will bring it to you and if I have any friends that need work done on a car I will bring them to you. Thank you very much and I enjoyed the the lady at the front desk beautiful personality lovely smile, good conversation
Customer Service - 5.0/5.0 -
Love the customer service and enjoyed the whole time. I was there thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was good 👍
Likely to Recommend - 5.0/5.0 -
N/A.
Repair Quality - 5.0/5.0 -
Very quick service and smooth process dropping off and picking up my car. I dropped it off on a Thursday and got it back Monday morning.
Customer Service - 5.0/5.0 -
Very nice woman at the front desk. I think her name was India if I’m not mistaken and she’s also very patient.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Crash champions gave me my suv back and it wasn't complete. I picked up my car and all though it was a bit windy , they didn't walk me around my car. They didn't give me an option. They just gave it back. The next day I noticed that my car tire protector wasn't all the way attached. I called to let them know it wasn't attached. Later to learn they knew and didn't communicate that with me. I would have to come back when the size part (from the maker of the suv ). They said they were going to call me to let me know when that part gets in. Again no communication until I called them. Not happy at all.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I am satisfied also all staff members are nice and cooperative
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
No good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Grateful
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone
Repair Quality - 5.0/5.0 -
The person answering the phone is Super ! She makes sure to address all the issues and concerns we may have and they overall take good care of their clients. I would recommend to all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very please with how fast and professional you guys were
Customer Service - 5.0/5.0 -
Great Job
My Experience - 5.0/5.0 -
Yes tell all the team members job well done I’m impressed.Happy holidays to you all 🙏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job thank you crash champions