Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very please, would definitely recommend
Repair Quality - 5.0/5.0 -
Very helpful, courteous, this kind of attention given is very hard to find. Deeply appreciated.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champion.
Repair Quality - 5.0/5.0 -
My brother and I feel that the work done on the car was one of great satisfaction.
Customer Service - 5.0/5.0 -
When approaching the repair shop's personnel about a problem or question, they were more than eager to answer the question and/or fix the repair.
My Experience - 5.0/5.0 -
I appreciate your service on my vehicle a job well done!!!! Thank you...
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I thank you for your time and help with my vehicle.. Thank you so much for your help
Customer Service - 4.5/5.0 -
Great service.
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did amazing with my car and even the inside looked liked they’ve cleaned the inside if that was included .they also subtracted the price for some hub caps for my vehicle from the total cost from my full service so I can get some new ones from Amazon .i thought that was so considerate I appreciate the act of kindness .the downside was even tho I still have a long scratch that was im certain from the same accident but since I didn’t communicate that at my arrival it was disregarded. Wasn’t too much of a problem because of the review I gave them but other than that my vehicle looks new .thankyou
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very great impeccable service kepted in contact and letting me know what was going on several days a week.
Likely to Recommend - 4.0/5.0 -
Hopefully you have folks with Alex’s work ethics
Repair Quality - 3.5/5.0 -
Service was horrible until Alex Machuca became my Service Advisor. Alex was great!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All work was not completed but customer service was great Alec was very nice told me my decal was on back order be in on Tuesday to finish off the car only thing that was missing
Customer Service - 4.5/5.0 -
I was in formed in a timely manner about the back order and why it took as long as it took for the repair’s to be finished
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I think the customer service representative in the store was great, but I think communication on the vehicle could have been better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service overall! Phil was friendly and overall awesome. I recommend fixing the automatic texts because they weren’t accurate. Other than that nothing to complain about
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
I feel like 3 months was too long and as far as the people, well I really only had contact with the front desk and she was amazing and nice.
Customer Service - 5.0/5.0 -
Just the front desk, I didn't speak with anyone else
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am happy with my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
They keep me informed
My Experience - 0.0/5.0 -
The truck still have a problem