Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Alex and are excellent employees, and very knowledgeable. They are helpful in all areas.
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Great service, Alex in repairs and in customer service are impeccable.
Customer Service - 5.0/5.0 -
is excellent.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When I came into the shop to drop off the vehicle or when I called to get updates, Taylor was always pleasant and friendly.
Returned Clean
My Experience - 0.0/5.0 -
The work looks really good and so were the people I worked with. Alex was terrific as he stayed longer so I could get my car. The next day sunlight revealed a layer of paint dust in my car and trunk. Not sure if the shop is supposed to clean that up or what.
Likely to Recommend - 5.0/5.0 -
I like this place. I hope there is no more damage to my car but if so, I'll come back to them for my repairs. So yes, I'd recommend them to people I know.
Repair Quality - 4.5/5.0 -
I would have given a 10 but there was a fine layer shop dust in my trunk and in my car but they asked me bring my car back to correct that. The outside was clean and the repair was very well done. Each associate was very pleasant and very professional. I will refer this company to others.
Customer Service - 5.0/5.0 -
Very pleasant!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Updates were minimal and sometimes completely lacking in existence, inaccurate texts were often being sent, the staff changes that occurred delayed the progress of the work, and I had to go a week and a half without a vehicle because my 30 day rental went out. The only reason this is a 3 instead of a 1 is because of the assistance I received from Taylor, the receptionist, and Alex, the newly hired adjustor that came toward the end of my repairs.
Customer Service - 2.5/5.0 -
See previous comments.
My Experience - 0.0/5.0 -
My dashboard is completely blank I talk to Taylor and I coming back tomorrow at 1pm
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The tint on my driver window is now peeling at the bottom.
Customer Service - 5.0/5.0 -
The reps were most helpful and kind!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Better than before the deer ran into it v
Customer Service - 5.0/5.0 -
Calls were answered promptly. Phil explained everything that they were going to do
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
My door handles are peeling on the inside of the handles and I've yet to wash my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The shop is conveniently located near me
Repair Quality - 2.5/5.0 -
My vehicle has been making a strange loud noise I picked it up on 2/422. I left a voicemail message expressing my concerns, However no one has returned my call.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, courteous people.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was courteous and professional when engaging with me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice to make my car . Thanks, for Ceash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Quality of the repairs and service was excellent! Although it took much longer than expected.