Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
excellent
Repair Quality - 5.0/5.0 -
small minor problem I need to get fixed. Piece of metal under the car falling down. After I picked up the car, I noticed a scraping noise when I went over a speed bump. When I got home in the evening I looked under the car, there was a piece of metal hanging down. I need to bring back to reattached. Also there was no wiper fluid in fluid container
Customer Service - 5.0/5.0 -
customer service is amazing. they made me feel like I was a friend
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Same before
Repair Quality - 5.0/5.0 -
I’m satisfied with the repair done even I had to come back to fix the trunk , it’s hard to open , to lift up the trunk . Anyway it’s been fixed PS I just found out yesterday evening The folder was kept (in the groove) between the driver seat and and the gear shift , The folder contained 3 Macy e-gift paper $25 each and 2 Walmart e-gift paper $30 each The FOLDER was gone I just want to let the manager or the owner keep an eye on your employees and make sure the company policy must be executed 100% Thank you Long
Customer Service - 5.0/5.0 -
Same as above answer
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks awesome
Customer Service - 5.0/5.0 -
excellent
My Experience - 5.0/5.0 -
Awesome experience - very quick with the repairs and great communication. Taylor, the woman at the front desk, was absolutely delightful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great and customer service was excellent. Taylor was so nice!
Customer Service - 5.0/5.0 -
Taylor was an amazing customer service rep :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service; friendly staff, excellent body work on vehicle. Thank you
Likely to Recommend - 5.0/5.0 -
I already have mentioned to others regarding your great work!!
Repair Quality - 5.0/5.0 -
Great job. Thank you
Customer Service - 5.0/5.0 -
Friendly, knowledgeable and courteous personnel
My Experience - 0.0/5.0 -
Work incomplete;
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The job is half done and I was handed over the car without completely fixing it.
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Lisa and the front office staff were wonderful. Great workmanship!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice people to deal with.
Likely to Recommend - 0.5/5.0 -
Not only would I not recommend them, I will never again utilize them. My company has sent many vehicles there when it was Signature Collision without issue.
Repair Quality - 0.5/5.0 -
Vehicle has been in shop 3 1/2 months. Communication has been non existent.
Customer Service - 0.5/5.0 -
Non Existent. Promised returned calls on repair status, which never arrive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Used Crash Champions before and the work is second to none.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did an awesome job! Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y’all did an awesome job! Everyone I met was awesome! Taylor is the queen of customer service! Kudos to her! Thanks again
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The trunk is a little hard to open
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought the process was wonderful and all the people were great. I will definitely recommend you to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I was very happy with my repair and the fact that I was kept up to date on what was going on
Customer Service - 5.0/5.0 -
The customer service was wonderful