Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would likely do that
Repair Quality - 4.5/5.0 -
Radio stop working???
Customer Service - 5.0/5.0 -
Oh she was extremely nice and reassuring that everything will be all right. Please give her a pay increase. For she has earned it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible and the work on my vehicle hasn't been completed. I was told it would take 5 to 7 day for the work to be completed and that turned into 3 weeks and my vehicle still hasn't been completed...
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Receptionist need more training. Very cold attitude Customers need warm attitude. She did not smile or said Good Morning
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company did a magnificent job on my car.everything was excellent excellent excellent, I will tell all my friends and family about your company. They were so professional and helpful every time I called. When I picked my car up I went to my church for a program so many people 🙌looked at my car and said it was an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Horrible and exhausting experience. I will never recommend this company to anyone .
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
We have had great service and I would recommend them to everybody
Repair Quality - 5.0/5.0 -
Had an issue and they fixed right away
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never do business with this company again. I'll take my vehicle somewhere else.
Repair Quality - 0.5/5.0 -
Took longer than stated. Lack of communication
Customer Service - 0.5/5.0 -
Lack of communication. Not honest
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am pleased with the work performed. It took a like longer than originally discussed, but overall, work was good.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was td 4 days. It took three weeks. Problem matching point apparently. Also, a slight dent in my chrome lining on driver side door and a flake of paint missing, like something fell against door? Wasn't there before I took car to shop.
Likely to Recommend - 0.5/5.0 -
Bad service and poor communication. I don't want to hear a long excuse why my new car is mismatched. I just want a solution.
Repair Quality - 0.5/5.0 -
Paint doesn't match. Vehicle is basically still new. Less than a year old. I purchased vehicle from Oirisman Chevrolet right across the street. Paint job is a dull white, when my vehicle is Iridescent Pearl, a shiny, metallic kind of white. The difference at night is VERY striking. I paid $500 deductible and am making payments on a severely mismatched car. I notified Geico and am awaiting a call back. Also, driver side door has a new dent in the chrome and a flake of paint missing that wasn't there before I brought vehicle in. I don't even want to drive it because I get angry every time I look at it.
Customer Service - 0.5/5.0 -
I felt like I was being prepared for a mismatched car when I spoke to a manager there a week and a half before I got the vehicle back. Took three weeks when I was told it would take 4 days. Had I known it would be a disaster, I would have just taken it back to the dealer, Oirisman, which was RIGHT ACROSS THE STREET!!