Crash Champions #0521 Windsor Mill
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Associates extremely helpful & were very professional... Car looks great....would recommend this shop!!? 😃
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional!
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
When the car was returned, the trunk lid release was not working properly, the tires were low on air pressure, and my radio was not reset. The body work looks like it was repaired well however I am still having an issue with starting the car. This issue was not present before the accident.
Customer Service - 2.5/5.0 -
The communication was rough due to my work schedule and work communication restrictions. One response was a little off putting when I asked about the possible completion date of my vehicle. The completion date has been postponed a few times.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All personnel treated me professionally and courteous. They answered all my questions and put me at ease. I appreciated the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did amazing job on my car. I really appreciate you all washing and detailing the inside which was dirty. My car felt almost new again! Good job crash champions and keep up the good work.
Customer Service - 5.0/5.0 -
Everyone was polite and friendly.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa at the front desk was so nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and they got the job done in a timely fashion and I will recommend them to anyone
Customer Service - 5.0/5.0 -
The customer service was very professional understanding took their time to solve the problem that we were having and sent updates everyday
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
It would have been a 10. If we were focusing on the end result. The truck took longer than a month that was promised. Also, when I went to pick up the first time there were defects that was overlooked, and when the truck was returned to me the interior was totally filled with dust and still is. Alspo
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Thanks, Crash Champs!
Customer Service - 5.0/5.0 -
Everyone was extremely personable, and kept me informed every step of the way.
My Experience - 5.0/5.0 -
The repair of my car looked great, some of the automated communication from your company was unclear.
Likely to Recommend - 5.0/5.0 -
Yes, I will recommend.
Repair Quality - 5.0/5.0 -
You did a very good job.
Customer Service - 5.0/5.0 -
Very curious.