Crash Champions #0533 Covina

4.8 (5,221reviews)
95%
131 West Dexter Street,  Covina,  CA  91723

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (5,221)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with standout communication throughout the repair process. Many highlight receiving regular text and phone updates, making the experience stress-free. The team is frequently commended for professionalism, friendliness, and going above expectations. Repairs are often completed ahead of schedule, with vehicles returned in pristine condition - many noting cars look brand new. The convenience of Enterprise rental coordination is highly valued. While most experiences are overwhelmingly positive, some customers noted minor issues with paint matching, communication delays, or small oversights that required return visits. Overall, customers express strong satisfaction and willingness to recommend the shop.
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"Before the estimated time dropped off Monday dont by Friday! Great work too!"
"Unfortunately the repair took way too long. My car was dropped off on Monday December 29 and was picked ..." Read more
"Takes almost a month to fix the back bumper, and poor customer service. Got a nail in the tire when pick ..." Read more
"By phone I was told 5 business days initially. It took 7 business days to complete with no additional parts needed."

My Experience

I am very grateful to Ms Cheryl who helped me out . She is very efficient and patient .

Likely to Recommend

Repair Quality

Cheryl is amazing . She’s very supportive and helpful

Customer Service

Love Cheryl

Returned Clean

My Experience

Savana was excellent throughout the entire process. The repairs left the vehicle looking brand new!

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Returned Clean

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My Experience

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Repair Quality

The repair quality was great no problems at all.

Customer Service

Savana was so helpful and nice when she helped me with my car. She kept me updated throughout the whole process and made me feel welcomed and cared for. You can tell she cares about her customers and wants nothing but the best for them.

Returned Clean

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My Experience

You did an excellent job repairing my Tesla.

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Repair Quality

It’s an awesome 10. !!!

Customer Service

Very much satisfied with your job done !

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Returned Clean

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I like the simple and straight forward service without feeling “ripped off” or repairs being over-inflated. I appreciate the honesty and integrity of the estimates and final repairs. Thank you also for charging my car to 70% which allows me to use my car the morning I picked up to get to Westwood for an appointment, and not have to figure out where to charge. Thank you so much!

Repair Quality

Customer Service

Savana Angeles was excellent. She kept me informed and works with me to have the car repaired while I was out of town and for it to be done when I got back. She was friendly and easy to communicate with. Thank you Savana!

Returned Clean

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Everyone was very nice and clear on what was happening.

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My Experience

Amazing work!!! The continuous contact regarding the progress of the work was very much appreciated!

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Great service

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Everyone is great

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My Experience

I am completely satisfied with recent repair of my Kia Forte at your side. Thank you for all your support and job well done. Everyone at this side is extremely helpful and kindly. I feel like I was part of your outstanding family. Once again thank you and keep your outstanding spirit.

Likely to Recommend

The car make noise on the left window and it is a wind coming into the car

Repair Quality

While I’m driving the car , I hear a noise and I noticed is like a wind coming into the car. I’m calling the insurance company

Customer Service

While I’m driving i hear a noise in the left window air coming in . Please let me know if I can bring the car back to your shop or Do I need to call the insurance company?

My Experience

The employees were very nice and friendly. Stefanie was great kept me updated on all my car repairs

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Repair Quality

My car is beautiful

Customer Service

Returned Clean

My Experience

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Repair Quality

So easy to work with, fast service and everyone was friendly

Customer Service