Crash Champions #0537 Brea

4.8 (1,124reviews)
97%
436 N Berry Street,  Brea,  CA  92821
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In operation 28 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,124)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, courteous interactions, and thorough communication through calls, texts, and emails throughout the repair process. Customers appreciated vehicles being completed on time or ahead of schedule, and many were pleasantly surprised by complimentary interior and exterior cleaning. A few customers noted isolated concerns including occasional unfriendly front desk interactions, minor fit and finish issues on repaired parts, and infrequent communication gaps - all areas customers felt could further elevate an already impressive experience.
AI-Generated from reviews written in the last 12 months
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"... after the repairs were done. They took the time to meticulously detail the entire vehicle, leaving it looking and feeling brand new from the inside out. I was ..." Read more
"... with the quality of work that Crash Champions. Their staff is very skilled and trained. You wouldnt even know that my car was ever wrecked. I would highly recommend ..." Read more
"Work done was exceptional. Very happy with all repairs done. Awesome job; could not ask for anything else. Very ..." Read more
"... people at crash champion brea did an amazing job. The panels align, the color matches, etc. It was like the crash never happened." Read more
"You can see where they cut on the bumper at the top. Its not flush."
"The vehicle was complete earlier than what was told. GOOD!!!!!!!!!"
"... reasonable, they kept me updated on the status and had my repair done ahead of the estimated completion date." Read more
"The car looks great and I was very impressed with your ability to complete the work in a timely manner during the Christmas holidays."
"The update communications were terrific and the fix was earlier than expected. Thank you so much.😊"
"Wasnt ready for the initial promise date. That date kept moving."
"I received emails, text messages and calls keeping me informed from start to finish."
"... picking up the car to take it to the shop to the shop keeping me in the loop with everything going on with my vehicle throughout the process and then the pick ..." Read more
"Was impressed by the amount of contact! Made me feel they really cared."
"They communicated so well along the way. And finished the repairs early! Great experience from start to finish."
"... claim and they handled everything seamlessly. They coordinated with insurance, kept me informed, and delivered top-quality repairs. My truck looks brand new again. ..." Read more

My Experience

Edwin is very special. He takes care of my BMW anytime it needs repair I highly recommend this place for great service 👌

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service from walking in the front door to picking up car is efficient, courteous, and professionalAlways

Likely to Recommend

Repair Quality

My car was repaired in a timely manner, and it looks great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service! I felt comfortable, taken care of, and loved every interaction. Shout out Edwin!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beyond satisfied, I really do appreciate the fact that our vehicle was taken care of inside and out

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Drop off and pick up was easy. The team was friendly and communicative. The text updates were great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were treated courteously and professionally from start to finish This team has always delivered great service in all areas

Likely to Recommend

Repair Quality

We have always been served respectfully and courteously at CC Brea There quality of work is exceptional and their front office staff is very welcoming and will address any questions or concerns Will continue our business here

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding service

Customer Service

Courteous and quick

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best place to have work done

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were great with the body repair; they were great with problem solving the electronics, even took vehicle to Honda for diagnostics and repair. I’m a very satisfied customer. Thank you, your actions and assurances made for a very positive experience.

Repair Quality

First rate!

Customer Service

Found everybody to be accommodating and quick to act. Patient and answered all questions and gave me reassurance that they would handle my concerns. Very polite and prompt with follow up.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Good service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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