Crash Champions #0537 Brea

4.8 (1,097reviews)
97%
436 N Berry Street,  Brea,  CA  92821

In operation 28 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,097)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return, often including a complimentary interior and exterior cleaning that exceeded expectations. The team receives high marks for proactive communication, keeping customers informed via calls, texts, and emails throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Front office staff are frequently commended for their warmth and professionalism. A small number of customers noted areas for improvement, including occasional front desk interactions that felt unwelcoming, minor repair alignment issues, and instances where communication about delays or incomplete items could have been more proactive. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
Select to learn more
"... after the repairs were done. They took the time to meticulously detail the entire vehicle, leaving it looking and feeling brand new from the inside out. I was ..." Read more
"... satisfied with the quality of work that Crash Champions. Their staff is very skilled and trained. You wouldnt even know that my car was ever wrecked. I would highly ..." Read more
"Work done was exceptional. Very happy with all repairs done. Awesome job; could not ask for anything else. Very ..." Read more
"... people at crash champion brea did an amazing job. The panels align, the color matches, etc. It was like the crash never happened." Read more
"Upon closer inspection of the repairs, there are gaps between the seams where the bumper and upper panel connect, and on the left side of the bumper, the ..." Read more
"Did a great job . Was done 2 days earlier than promised . Would recommend"
"Great repair job, my car looks beautiful and it was done ahead of schedule. Great job guys!!!"
"They were very polite and knowlegable. worked in a timely manneer"
"The car looks great and I was very impressed with your ability to complete the work in a timely manner during the Christmas holidays."
"Wasnt ready for the initial promise date. That date kept moving."
"Communication was not good. Still not 100% satisfied with fix."
"A little confused on the process to pick up the car. Text messages referred to arranging a ride, but that ..." Read more
"I had to call to get a time line. And the female receptionist was rude and would cut me off."

Likely to Recommend

Repair Quality

Great Customer service. Edwin was excellent kept me updated throughout the process. To the techs and service guys who repaired my car they did a fantastic job. You can’t tell my car was hit. The paint is on another level. Thanks for the great care and excellent job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brandon and his guys are great to deal with. Car was finished as promised on time and looks great. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend Brandon and Danny Ruacho specifically. They were wonderful.

Repair Quality

My car looks brand new!

Customer Service

I felt welcomed and no question was too much that I felt like a burden. They answered all my questions with expertise.

Returned Clean

Likely to Recommend

I normally don't have conversations with anyone regarding body shops, so I gave a neutral score of 5.

Repair Quality

Upon closer inspection of the repairs, there are gaps between the seams where the bumper and upper panel connect, and on the left side of the bumper, the top just out about 1/4", it's not flush with the upper panel it's connected to. Also, the paint on the bumper and trunk is a brighter white than the rest of the car.

Customer Service

Customer service seems to be ok.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Nice service Kept me posted in every single things Def recommended!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best work ever!!!

Customer Service

Brandon and crew are awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brandon was extremely professional and kept me informed every step of the way! Plus the quality of the work was outstanding! Thank you so much!

Likely to Recommend

Repair Quality

Brandon was amazing!

Customer Service

Awesome service, Brandon was very professional and kept us informed every step of the way

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. I would highly recommend your work!

Customer Service

My Experience

My champion representatives Edwin was very kind and patient with me because I saw things that caught my eye amd he took the time to clarify with me. I just want to say ty. He was kind and very patient and knowledgeable and im thankful for his help. I will definitely come.back here and hopefully I get him again I was tired and might have been obvious and he was still patient and kind. Sorry Edwin! Very happy with your service

Likely to Recommend

Repair Quality

Erin was great! Happy with the results

Customer Service

Likely to Recommend

Great job and friendly staff

Repair Quality

Customer Service

My Experience

Despite having the car towed from the Bellflower to the Brea location, everything went smoothly. Can’t even tell it was in a rear-end collision (besides the scuffed license plate). Also, many thanks to Danny @ CC Brea for being so easy to work with! And thanks to the guys that cleaned the interior and applied tire shine - it was a pleasant surprise!

Likely to Recommend

Repair Quality

Customer Service

Danny from the CC Brea location was particular helpful and responsive - many thanks to him!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They gid a great job on the car

Likely to Recommend

Repair Quality

Customer Service

My Experience

Came out looking like new. Very helpful in all areas.

Likely to Recommend

Repair Quality

Just like new!

Customer Service

My Experience

Danny was amazing from start to finish! He handled my repair experience with the utmost professionalism and care! Would absolutely return.