Crash Champions #0537 Brea
In operation 28 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent and prompt service
Likely to Recommend - 5.0/5.0 -
No doubt about it
Repair Quality - 5.0/5.0 -
Excellent service, thank you the entire team worked on fixing the vehicle.
Customer Service - 5.0/5.0 -
As mentioned earlier
Returned Clean
My Experience - 5.0/5.0 -
Ross and his crew was very helpful. They made the experience very smooth and quick since I needed the car as soon as possible.
Likely to Recommend - 5.0/5.0 -
Would most definitely recommend.
Repair Quality - 5.0/5.0 -
They were very helpful and made the process very easy and fast. Always kept me up to date on everything going on with the car repair. It was delivered just as I had bought it brand new before the accident. Thanks to Ross and the team.
Customer Service - 5.0/5.0 -
Customer service was excellent. I was always kept up to date by Ross and the wonderful lady at the front desk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Considering the fact that I left my car with pacific elite in Brea during the start of the Quarantine I completely understood the setbacks they faced. My car was in the shop for three weeks but the staff was completely professional and always so polite with prompt responses. My only issue was that my car was in the shop for three weeks and the Back gate of my car was replaced, but there is a chip in the paint. It’s an issue because if the gate was replaced and they waited a week for the parts to come in, why is there a chip in the paint?
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle was returned to me with the left fender bent, leaving a gap between the fender and headlight. After my vehicle was returned to me, the left fender was popping up instead of staying down. I was dissatisfied with the quality of work, and with the repair team because they denied responsibility for causing the bent fender.
Customer Service - 3.5/5.0 -
The receptionist was polite and professional. She did her best to have my questions answered and provide me with my paperwork.
Returned Clean
My Experience - 0.0/5.0 -
One spot was missed and the passenger is not shutting without extra force
My Experience - 5.0/5.0 -
Customer service was great on keeping us up to date on our car. Very friendly 100 percent satisfied
My Experience - 5.0/5.0 -
The team worked really hard to meet my needs and kept me appraised of the updates as they happened. I would say the workmanship was excellent and it’s our second experience with the company, just different location. Both were great experiences!
My Experience - 5.0/5.0 -
Grade A+ service, I was updated and treated with a professionalism that is hard to find now a days. Their name tells it all and your experience will confirm it.
My Experience - 5.0/5.0 -
The staff is courteous and friendly. The repair looks good. They cleaned the vehicle , inside and out, before returning it. They communicated daily about the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, friendly, did a great job, kept in daily communication, and cleaned the car before returning it to me. I would recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 4.5/5.0 -
Small detail on bumper
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best service ever. The receptionist, Armando and the two other people who were sitting there, the best team ever. They were willing to hear my problem and find a solution for it. They took care of everything I didn’t have to do anything. I would gladly bring my car to this place from now on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Real professional and great service very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
Customer service from start to end was excellent
Returned Clean
My Experience - 5.0/5.0 -
You guys did an amazing job. My car looks like nothing happened. Appreciated all the text updates. Always felt like I knew what was going on. I also really appreciate that you replaced my bling license plate. I did not expect that. Thought for sure it would be a standard one and I would have to buy another one. That was a wonderful surprise.