Crash Champions #0545 Chula Vista
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Al the personal was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They work on time thx verry good job👍
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Service was excellent however trust and integrity is somewhat questionable. I know your company is not responsible for any lost item, but I don't even think that someone would take interest to take a small item like cell phone Base holder which was intentionally left in the car knowing no one will take it. I blame myself, It is my fault that I should not have left even a non expensive item in my car.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
100000% recommending
Repair Quality - 5.0/5.0 -
The best. Juan was so helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The back side bumper is not aligned I have to come back again for this adjustment
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
The work is not good they were supposed to call me today. They needed a part and you were supposed to contact me
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
We highly recommend Crash Champions.
Repair Quality - 5.0/5.0 -
Great Customer service received at front desk and Adviser Mr. Juan, all information and answers to my questions provided, labor of repair it was flawless, not our first time at Crash Champions, we are happy with the experience.
Customer Service - 5.0/5.0 -
Great Customer service received at front desk and Adviser Mr. Juan, all information and answers to my questions provided, labor of repair it was flawless, not our first time at Crash Champions, we are happy with the experience.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good they kept in constant communication with me on the process. What was being done when it would be finished it was finished on time and I’m very satisfied with the result.
Likely to Recommend - 5.0/5.0 -
Great experience and results overall.
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Service advisor kept me updated during the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0 -
Muy agradable la atención, felicidades a todos el equipo
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very polite and my repairs were done in a timely manner.
My Experience - 5.0/5.0 -
Always great customer service. This place Always does a great job. The communication on every step was perfect. I've been here before and it's always perfect. Thank u!
Likely to Recommend - 5.0/5.0 -
This is the second time I've used crash and I've been very very happy with her service. I have recommended this crash office too many of my friends.
Repair Quality - 5.0/5.0 -
Everyone was extremely nice and professional. From the girls in the front to Roberto De La Cruz. Pick up and drop off work awesome. Plus they handled the car rental very smoothly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Facility lowballs insurance estimates while cash estimates are significantly higher so u have no option but to leave your car for repairs. Then true cost comes to light. I spoke to employees and they agreed that there was an issue with my estimates. Manager made a promise to “try to make things right” and fell completely flat. This place is unethical, borderline scam and price gouges. This is why Consumers have issues trusting places. I would love for someone to contact me..please feel free!
Likely to Recommend - 0.5/5.0 -
I have used this shop prior. Was not very happy. I came back again to give them another shot. My bad…very bad customer service. Even the front desk ignored my email!!
Repair Quality - 2.5/5.0 -
I pointed out extra scratches that were not there prior and employee said it was probably my driving!! My fog lights were left loose. When i drive at night they shake horribly!!! Very upset
Customer Service - 0.5/5.0 -
Horrible. This place is unethical. Lowball insurance estimates to hook customers. Employees admitted wrongdoing and underestimating. General Manager Mario Ayala only called me after corporate made him. Promised to detail, clay, wax and polish car to “try and make it up” to me. Fell flat. All i got was lies.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rudy my advisor did a phenomenal job! He was extremely professional and kept me up to date with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
so far, I don't see anything wrong with the work that was done, good job crash champions.
Customer Service - 4.5/5.0 -
didn't encounter any negative answer, front desk was helpful, called the enterprise rent-a-car to pick me up.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting on door guards
Customer Service - 5.0/5.0 -
Kept me informed