Crash Champions #0546 Chula Vista West

4.9 (2,170reviews)
97%
2285 Manya Street,  Chula Vista,  CA  92154

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans

Reviews (2,170)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team was widely commended for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, minor quality issues upon return, and infrequent communication gaps, as mentioned directly in their feedback.
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"... questions. The repairs were completed on time, and the quality of the work exceeded my expectations. The paint matched perfectly, the panel alignment ..." Read more
"... back…. I would rate Crash Champions 2010…. Because they go above and beyond and get things taken care of, so you can have peace of mind. And finally have ..." Read more
"... being done. The turnaround time was quick, and the quality of the repair was excellent — my car looks great. Customer service like this is hard to find. The ..." Read more
"Paint on the bottom of trunk door began to peal upon arrival. The bottom of trunk door appeared to scrape against ..." Read more
"... was going to take up to a week to repair. However, my car was ready for pick up on this past Tuesday. I was surprised because it was so quick. Crash Champions ..." Read more
"My car looked like new! They also got it repaired much faster than they had originally anticipated. Would definitely recommend and would come back again ..." Read more
"It was done way before the estimated time."
"... repaired. The team was friendly, professional, and completed the repair much faster than I expected. They also kept me updated throughout the entire ..." Read more
"It was one week later than originally estimated. No big deal"
"Got a text message throughout the entire process. Before and after calls and everything."
"... a great job repairing my car. It looks brand new! They kept me updated daily of the progress. I wasnt always able to take the call. But they left ..." Read more
"... was completed within the promised date; however, I had to call numerous times to find out when car is ready for pick." Read more

My Experience

Lilly and Javy were friendly and accommodating. They openly and accurately answered all of my questions. Our vehicle looks pristine and the fine workmanship was easily apparent. Everyone at the site seemed to work as a team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work, I'm very happy and satisfied with the results, highly recommend!!

My Experience

Great communication. Manny was keeping me updated about the progress of the repairs. My car looks like nothing happened. Thank you so much!

Likely to Recommend

Repair Quality

Manny was great at keeping us updated. And our car looks like nothing happened. Thank you!

Customer Service

Returned Clean

My Experience

We are so extremely satisfied with the customer service and the work they did to our car. Thank you

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Repair Quality

Customer service was 💯

Customer Service

Amazing

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Repair Quality

Emmanuel was amazing! As always your shop Rocks!

Customer Service

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Repair Quality

They were very communicative. They had my car ready when they said they would. 10/10 would recommend

Customer Service

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Repair Quality

On time ⏲️

Customer Service

Very helpful

Returned Clean

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Repair Quality

Every employee needs to have their salary doubled or tripled immediately! The service and quality is “Gold Standard”

Customer Service

Wonderful people

My Experience

Good work, professional staff, and timely communications.

My Experience

It was great working with Elizabeth. She communicated with me every step of the way. Repairs look great and was done one week ahead of schedule. Thank you.

Likely to Recommend

I will recommend Crash Champions to my friends and relatives if they get into an accident

Repair Quality

The repairs were perfect. I did not feel that my SUV had an accident

Customer Service

Manny provided constantly the status of the repairs

Returned Clean

My Experience

I recently had my car repaired at Crash Champions and I couldn’t be more satisfied with the entire experience! From start to finish, the communication was amazing. They did exactly what they said they would do, kept me informed throughout the process, and everyone was extremely professional, friendly, and helpful. The entire team was wonderful to work with, especially Lily, Javier, and Manny. They made what could have been a stressful experience feel easy and reassuring. Job well done, Crash Champions! I highly recommend them!

Likely to Recommend

100%

Repair Quality

I took my car there for a repair was very satisfy with the repairs good costumer service as well that helps a lot in the process.

Customer Service

Good service

Likely to Recommend

Repair Quality

The skid plate was left un clipped. I drove the car to move my daughter in to college in Long Beach and it scraped the whole way. My husband had to bring it back immediately and it was fixed. There should be a QA to verify that this doesn’t happen. Otherwise it was pleasant dealing the intake/check out lady, very sweet!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great..better then before and great car wash also..free....

Likely to Recommend

Great 100% sat Free car wash also Thks.

Repair Quality

Great Super fine and free car wash Super

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very professional always in contact with me on updates and finished ahead of given completion day.

Likely to Recommend

Repair Quality

They were fast and did a great job. Very professional.

Customer Service

Always contacting me with up dates.