Crash Champions #0547 Kearny Mesa

4.6 (2,689reviews)
93%
8315 Buckhorn Street,  San Diego,  CA  92111

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (2,689)

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My Experience

Thank you for everything. My Car looks brand new. They did an amazing job. I would highly recommend.

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They did an amazing job. My car looks brand new. I would totally recommend.

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Mari Beas provided an outstanding customer service!

Customer Service

Job done in a timely manner

My Experience

Mari had great customer service and I appreciate her keeping us informed.

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My Experience

Repairs look great and took less time than anticipated. Team was very helpful with getting everything arranged and clear with the estimate.

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Returned Clean

My Experience

Guillermo did an excellent job with our car and repair details.

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Returned Clean

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Great service! Went above and beyond

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Great customer service. Very easy

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Never!

Repair Quality

This company is very bad! They worked on my Tesla after a car accident and gave me my car back in unsafe conditions with missing parts in the battery area. And my back door is still not working properly. I have brought my car in several times to fix these issues. I also took my car in again a few weeks ago about hearing noise ? Maybe the breaks. They charged me a fee and they said nothing is wrong. Actually there is something wrong with my vehicle. There fore they gave me car back again without properly checking and they charged me. This crash champion location is very dangerous and an unsafe car repair service. I have my pictures and documentation. My door is still not working properly. I am contacting my insurance company for the poor work. This location should not be working on cars and for insurance companies. I am contacting bbb. Crash champions owes my insurance money. Because I need to have my vehicle fixed properly and safely!

Customer Service

Horrible and unsafe and unprofessional service!

Returned Clean

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My Experience

Perfect work pleasant staff.

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Very courteous staff. Work done perfectly.

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Returned Clean

My Experience

Very fluid process, constant updates were very appreciated, car looked great after repairs!

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The sensor was fixed, scratches were gone, just some slight leftover residue found in some spots of the car

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This experience is completely unacceptable and has ruined my trust in your company. I cannot recommend Crash Champions to my friends due to your broken promises regarding the repair timeline. Additionally, the lack of compensation from Crash Champions for my rental car expenses is unacceptable. I demand immediate action.

Repair Quality

The repair delays at your insurance facility have gone on far too long. Due to your extended timeline, I am forced to pay cash out-of-pocket for a rental car. It is completely unacceptable that your company offers zero compensation for delays caused by your own shop. I demand an immediate review: Estimate ID 26-487500374-01 Original Claim Number 26-487500374-01

Customer Service

This does not solve the problem of the extended repair time.

Returned Clean

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Repair Quality

Car came back cleaner than it went in and work was great.

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Person checking me in was professional and friendly

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The work was done on a timely basis and my cat looks great. Cost was reasonable. Paid out of pocket so that was a relief!

Customer Service

The work was done on a timely basis and my cat looks great. Cost was reasonable. Paid out of pocket so that was a relief!

Returned Clean