Crash Champions #0548 Roosevelt Ave
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Quede muy satisfecha con su trabajo. Y me encantó que mientras mi auto estuvo en reparación, ami me estuvieron dando actualizaciones constantemente sobre como iba el proceso, muy agradecida con la atención
Likely to Recommend - 5.0/5.0 -
Definitivamente lo recomendaría sin duda alguna
Repair Quality - 5.0/5.0 -
Muy conforme con el trabajo que realizaron yo recomendaria el ugar
Customer Service - 5.0/5.0 -
Muy satisfecha, por el trato que se me dio con respeto y la información que se me daba con respecto al proceso muy clara
My Experience - 5.0/5.0 -
Everyone was very courteous and welcoming. Repairs were flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work done is clean and in good shave. The only thing we noticed is the lock on my driver side Door was broken . Couldn’t place the black cover due to a piece was broken . not sure what Happened. It was okay upon drop off. I can take the picture tomorrow .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only thing is my interior door handle came off. Can’t fix it due to it’s broken . We noticed it after pick up .The piece left off inside the small pocket by the handle bar .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super quick with repairs and they have a great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was awesome! Super quick repairs. Ricky was very communicative
Customer Service - 5.0/5.0 -
Excellent customer service from the front desk and Ricky!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0 -
I have already recommended the shop to someone
Repair Quality - 5.0/5.0 -
Did a great job and keep me updated periodically via text
Customer Service - 5.0/5.0 -
Answered all my questions
Likely to Recommend - 5.0/5.0 -
Did a good job
Repair Quality - 4.5/5.0 -
Liked the paint job and the new cover A couple of small things in my car were lost
Customer Service - 5.0/5.0 -
Ricky was very nice and helpful
Returned Clean
My Experience - 5.0/5.0 -
Satisfied! Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m always going to send my friends here
Repair Quality - 5.0/5.0 -
The staff is always so nice and professional!!
Customer Service - 5.0/5.0 -
Ricky was the person handling the invoice and working with the insurance. He’s so respectful
My Experience - 5.0/5.0 -
Every aspect of the service was top noch. Giovana was very professional and offered great service. You have a great team. Plus the repair was completed 7 days ahead of schedule!
My Experience - 5.0/5.0 -
Very communicative, went above and beyond! Great customer service.
My Experience - 5.0/5.0 -
The staff was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees are very welcoming to new customers .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My only concern with Crash Champions is the fact that my car’s mileage increased by almost 9 miles. I was under the impression that the car would be stationary as work was being performed. I should have questioned that inconsistency before I left. The work was done well, but I ponder why the mileage increase. 4 stars out of 5!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Survey previously sent.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
3 items were not addressed
Customer Service - 0.5/5.0 -
3 items were not addressed