Crash Champions #0549 Costa Mesa South
In operation 15 years, 9 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Crash Champions was a preferred/licensed repairer through USAA. Julian, the agent assigned to me, was wonderful. He was communicative, informative and walked me through the process. They worked with me to make sure I got the parts I wanted and needed for the repair and interacted with USAA on my behalf. It was seamless and I would absolutely bring my car back there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and knowledgeable people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The repair looks wonderful as a secondary thought. The car was not washed when received as one day I was told it was ready and then pushed off two more days so I guess it may have been worse the first time when it was supposed to be ready, but was dirty when I picked it up two days later.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The parts installed look good
Customer Service - 5.0/5.0 -
The guys working there were so courteous and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked amazing, the staff was great and easy to communicate with. They delivered my car to my work and returned my rental for me. Very customer service friendly.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took too long. Was quoted 10 days and I was without my car for 31/2 weeks. The work was excellent.
Likely to Recommend - 5.0/5.0 -
In fact some men who looked my car over, said it was a well done job and to let them know I went to.
Repair Quality - 5.0/5.0 -
The work done on my car was excellent and other people said so also!!
Customer Service - 5.0/5.0 -
Definitely a 10!! Jerry Torres was a tremendous help to me.
Likely to Recommend - 5.0/5.0 -
They were super professional. Super kind!
Repair Quality - 5.0/5.0 -
They did SUCH a thorough and detailed job!! When I got my car back I swear it looked like a new car. There were specific details they had to recreate to match the body, & they hand painted it on. They went extra lengths to have my insurance notified about mechanical issues that were seen. And it was just overall a very pleasant experience!
Customer Service - 5.0/5.0 -
Always great!
My Experience - 5.0/5.0 -
Wonderful experience, super accommodating team. Thank you!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyone was great start to finish
Repair Quality - 5.0/5.0 -
The quality of the repair was amazing
Customer Service - 5.0/5.0 -
Everyone was very polite, kind and patient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a wonderful job on my car. Also, I was impressed that you were able to get everything done in 3 days. I would highly recommend your shop too my friends and family.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Prompt professional service! Highly recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I know there were some delays (2 tone paint), and I know there were some complications (Hyundai couldn’t confirm/didn’t have stuff you needed), but the work seems well done and the best part is I can’t tell there was damage. If it wasn’t for my own insurance company … not my fault… there wouldn’t even be a record.
Customer Service - 5.0/5.0 -
Every time I called I got honesty. Way more important than broken promises.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jerry was very helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Delayed to pick up my car 2 times