Crash Champions #0549 Costa Mesa South
In operation 15 years, 9 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marco and the team were great. Second time with Crash Champions and even at a different location, service is amazing.
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, great repair service and quality with just one comment: During repair period I left several phone messages requesting status but my calls were never returned. I had to physically stop by the shop twice to talk with someone to get status.
Customer Service - 4.0/5.0 -
See my previous message
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The dent(s) and scratches were repaired well
Customer Service - 4.0/5.0 -
Good- appreciated the texts. Sometimes it was difficult to reach my POC, but overall minimal issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were great! I didn’t understand they were an auto body shop. I was asking them to do something out of their realm and they were still so gracious about it all with me. That was my fault. They were amazing!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The concern on the noise coming from the back of the vehicle addressed during dropped off. Repair was ignored and said unnoticed but the noise is there as soon as the vehicle is driven off.
Customer Service - 2.5/5.0 -
Not happy with the repair, staff is ok
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The new plastic panels don’t match what was currently on the car and no effort was made to reach out to me to discuss replacing those too or using a back to black product
Customer Service - 1.5/5.0 -
No one called to keep me updated with the car’s progress. The estimate wasn’t submitted to my insurance company in a timely manner - it was so late that my insurance company thought I was a no-show to my drop off appointment. When I had problems after pick up, I called and was told I’d receive a return call 3 different times and I never heard back. All communication was initiated by me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abraham is a knowledgeable, friendly, and professional young man. More than that, he respected our time. Much appreciated. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abraham is friendly, knowledgeable, and professional! Above all he respected our time! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It did take awhile for me to get my car back (about 3 weeks) due to some technical issues. Luckily insurance took care of my rental in the meantime. Crash champions were professional and kept me updated though. And it was nice being able to leave my rental with them so they could drop it off when my car was ready. Though, I did have to come back after leaving so they could replace my right rear brake bulb that ended up being broken as well, but it was a quick fix and not much of an issue.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No keri dyer is the owner of the car Yes excellent service