Crash Champions #0551 Fullerton West
In operation 28 years, 10 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Great service ,professional
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with my truck repair. Your shop has excellent customer service. I will definitely refer your shop to all my friends.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
No
My Experience - 5.0/5.0 -
Excellent service and repair. Thank you.
My Experience - 0.0/5.0 -
Completely not satisfied! My wife was not helped when she needed help! Hector ignored her when car had issues. He is a poor excuse for a adjuster! Alex was not avail for her vehicle delivery and car was not QC'd properly. Had paint crack in bumper and paint runs all over rear of "new" bumper! Very poor quality work! She had to leave vehicle there to be repaired properly! Only help that she received was from receptionist that took the time to walk out and look at issues for her. Again, not her job! I expect a call from management or Alex explaining why this would happen. Richard Cerda 714-883-8070
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall good experience and Alex was very helpful and nice! Thanks, Brian
My Experience - 5.0/5.0 -
Overall great fast service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I received a text saying that my car would be ready at 8:03 am. At 8:06 am after driving most of the way to the shop, I got a text saying my car wasn't ready. I was late to work and then I had to leave work early to get my car before closing. Bad communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Excellent service. Helpful staff. Kept informed about the status of my car regularly. Repair job very well done. We are very satisfied customers.
My Experience - 5.0/5.0 -
As to repairing the damages due to the hit & run I am very pleased indeed. On the right side of the car it looks like new.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Quality was bad