Crash Champions #0551 Fullerton West
In operation 28 years, 10 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
We've used Cone several times and will continue to do so if we have a need in the future.
Repair Quality - 5.0/5.0 -
The car looks like new. They do a terrific job.
Customer Service - 5.0/5.0 -
Armando Nunez was great to deal with. He had to deal with a non-responsive insurance company but never took the easy response of "blaming" them for the problems in attempting to get a prompt response. He was very professional at all times.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Tek Ung was super! Used to take my auto body repair Work to Fix-Auto. I wasn't too happy with their last job. Glad I came to Cone. Cone will by my auto repair shop from now on. Will definitely recommend to friends and family. Great job!
Likely to Recommend - 5.0/5.0 -
Would definitely recommend I all friends and families
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service advisor Tek Ung was, once again super in taking care of my needs
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
All were great. Cristina was awesome!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Paint color was off - too much pearl
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I was under the impression that the small scratches on the car that was part of wear and tear was included in the repair. But it wasn't and not fixed, I was disappointed
Repair Quality - 3.5/5.0 -
I was under the impression that the small scratches on the car that was part of wear and tear was included in the repair. But it wasn't and not fixed, I was disappointed.
Customer Service - 4.0/5.0 -
I was under the impression that the small scratches on the car that was part of wear and tear was included in the repair. But it wasn't and not fixed, I was disappointed
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carlos was extremely detail oriented throughout the entire process and continued to keep me updated with every step. Although the process took longer than expected I appreciate that Carlos wanted to ensure the repair was done correctly and to the best it could be. The text messages that I had received on an almost daily basis made me able to trust this collision center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The customer service was excellent but I've discounted 1 point only because my date of completion was pushed out 3 times. Ultimately it did not cause a huge inconvenience but I did rearrange my day once only to find the car was not ready as earlier informed.
Customer Service - 5.0/5.0 -
Carlos Vargas was very helpful, informative, and courteous in all of the interactions we had regarding the repair.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
very good