Crash Champions #0558 El Segundo
In operation 13 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank for making my car like new again!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Radio antenae was replaced. Reception is very poor. Have appointment on Saturday to return for repair.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast.
Customer Service - 5.0/5.0 -
Very fast. Work was done well. Car looked brand new.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service from 3 staff was excellent!
Returned Clean
Likely to Recommend - 4.0/5.0 -
The primary reason I would recommend this is the ease of the process (rental car, claims adjuster, and body shop alliance). The repair was completed satisfactorily and quickly, just needed better communcation.
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
While my vehicle was not ready when I was told to pick it up(it was not re-keyed) Saul went above and beyond on late Friday to get it done
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
for above communication reasons
Repair Quality - 2.5/5.0 -
Took 3 days longer than promised, apparantly due to poor quality of after market parts
Customer Service - 2.0/5.0 -
I request at the beginning NOT to be texted, only E Mail and todate continue to received texts. I called and requested this stopped, but it continued. I do not have unlimited texts and this cost me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All sraff members were friendly, courteous and professional. Top notch organization.
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the service I got.. It was fast and professional, Saul Flores was excellent, he showed a lot of interest with all my concerns and I Realy appreciate that. I most defenitly would return back to PacificElite if I need too in the future. Thank you for the fast and excellent service. I will tell my family and friends how PacificElite took care of me. Thank you, Pearl *** *** ****
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly, answered all my questions. The repair was faster than anticipated. I feel comfortable taking my car to Pacific Elite again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received my car in much better shape than I anticipated. Customer service was excellent. I got updates almost daily. My car was very well taken care of. Thank YOU so much!