Crash Champions #0790 Studio City

4.9 (1,253reviews)
98%
11511 Ventura Blvd,  Studio City,  CA  91604
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In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,253)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new after repairs. The team received high marks for proactive and transparent communication, including regular text and phone updates throughout the repair process. A significant number of customers highlighted that their vehicles were completed ahead of the estimated schedule, reflecting strong efficiency. Repeat customers expressed continued loyalty, and many enthusiastically recommended the shop to friends and family. A few customers noted areas for improvement, including occasional delays in updates, vehicles not being ready on time, and in isolated cases, concerns about repair quality and mismatched parts.
AI-Generated from reviews written in the last 12 months
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"Excellent top notch service! Very thorough and detailed. Incredible easy and a pleasure to communicate with ..." Read more
"Crash Champions Studio City was excellent! Communicated every step of the way. Did a great job on the car. Also super easy integrating with Geico ..." Read more
"... recommend this collision shop to anyone in need of honest, reliable and timely service on their vehicle. Seriously you cant even tell I ever had any work ..." Read more
"Fast and efficient. The quality of work was spectacular and they gave my car one of the best car washes ever when I picked it ..." Read more
"Fantastic service, great communication, experts at working with insurance and handled my 2 claims at the same time with a quick ..." Read more
"... it was ready for pick up October 2nd around noon. 4 days prior to the estimated time of October 7th." Read more
"It was ready 2 Weeks early with quality work!"
"... and kept me in the loop during the entire process. Quick turnaround and got my car back the same week! Highly recommend CC!" Read more
"Took double the time estimated about a whole month and did not notify whenever there was a delay. I ..." Read more
"... knowledgeable. Im grateful to have had her additionally my car was done four days early!" Read more
"The communication with Crash Champions was poor. I was told conflicting updates. When I picked up ..." Read more
"Timely, updates along the way, just all around amazing customer service. Thank you!"
"The only reason I gave a nine is that it was quite a gap from when I dropped it off to when I got any updates on the car. I could have called ..." Read more

My Experience

My Experience

Very professionals and fast. Very responsive about any questions you may have. Thank you jimmy

My Experience

I appreciate Marty for remaining in contact with me throughout the process.

Likely to Recommend

Joey was great!

Repair Quality

High quality and excellent communication along the way from all parties.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone I dealt with couldn’t have been nicer. My service advisor was more than helpful I will definitely highly recommend Crash Champions

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic customer service. Jim periodically checked in with me to let me know about the status of my car and answered any questions that I had. He walked me through the warranty when we were done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great service as always.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at crash champions made the process very simple - they were prompt and courteous and easy to work with. And the car looks great, the body shop did great work. Very smooth process all around. A++

My Experience

Everything was done in a timely manner, everything was explained and the service was perfect.

My Experience

Job well done. My truck looked great, good as brand new.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

None

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Marty was communicative and professional. Great experience. Thanks Marty.

Likely to Recommend

I would absolutely recommend Crash Champions to friends and family. The repair quality was excellent, the entire process was smooth and professional, and Joey truly stood out for his exceptional communication, kindness, and customer service. He made the experience much easier from start to finish.

Repair Quality

I’m extremely satisfied with the repair quality and the overall experience. The car looks great. I especially want to recognize Joey for being exceptionally polite, professional, and helpful throughout the entire process. His communication was excellent and made everything easy and stress-free. I really appreciate the level of service he provided.

Customer Service

Joey provided outstanding customer service throughout the entire process. He was always extremely polite, professional, responsive, and helpful. He communicated clearly, kept us informed, and made the whole experience smooth and easy. I truly appreciate his excellent service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Joey was great, very helpful and kind and informative. Took great care of me and my car!

Customer Service

Again, Joey was awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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