Crash Champions #0565 Montrose

4.4 (1,731reviews)
90%
5430 W Montrose Avenue,  Chicago,  IL  60641

In operation 12 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,731)

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Repair Quality

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Returned Clean

Likely to Recommend

The shop was very conveniently located to me as it was walking distance from home, however due to all the issues I experienced working with them I don't know if I'd be comfortable recommending them to friends / family.

Repair Quality

The overall repair seems like it was done to a high standard of quality. I particularly liked the attention they put into paint matching the new parts into the existing parts.

Customer Service

I was not very pleased with how Crash Champions kept me informed about the status of my car repair. I experienced frequent delays due to part shipping issues and I would have liked to have been better informed about what impacts this had on my repair timeline.

My Experience

The Crash Champions staff were wonderful to work with. I appreciate all their work and everything they did to get my car expertly repaired. I would definitely recommend them.

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Returned Clean

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Repair Quality

Customer Service

Great service

Returned Clean

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Returned Clean

My Experience

The guy I was dealing with his name was Victor it was a very kind man very helpful gave me some information that was not expecting and the staff was a really really professional people very kind I never been in this company crash champion but I'm glad I met them I'm glad I'm at the company but it was a wonderful experience and appreciate that and the way they fix my car it was so professional it was so nice I don't know what else to tell you guys how wonderful experience I had in your company and the people there especially Victor was very kind explain everything thoroughly thank you again

Likely to Recommend

I'm already recommending Crash Champions.

Repair Quality

I used the Crash Champions to repair my 2021 Toyota. The work and paint matching are outstanding. The crew is polite and ready to be of service. The work was completed as scheduled and I got my truck back when promised.

Customer Service

Very polite, answered all my questions and explained thoroughly what to expect.

Returned Clean

My Experience

Estimate was 1 week of work and it took 3 and a half. Otherwise was good

Likely to Recommend

Repair Quality

Estimate for how long work would take was not accurate. Otherwise good

Customer Service

Did not always get an update of why the car was not done just update that estimated time was extended

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Repair Quality

Customer Service

Had to always call for Status of car and got info day of which I had to pay for rental 3 weeks

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Repair Quality

Great job all around. This is my 2nd time using you guys and I am nevere dissapointed. Thanks.

Customer Service

Returned Clean

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Repair Quality

Great job! Very nice employees who answered all our questions and concerns! Thank you Victor for keeping me up to date on my car!

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Victor communicated with me throughout the entire process of getting my car repaired

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My Experience

Prompt. Great costumer service.

My Experience

Jesse was very informative and helpful when I asked questions about my bumper. The bumper looks brand new and my wife was happy with the results. Thanks to the body shop crew, keep up the good work.