Crash Champions #0565 Montrose
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I brought my 2021 Acura RDX to Crash Champions on February 4 for a fender bender involving the driver’s side front bumper. The repairs were completed on February 18, and my vehicle was running perfectly afterward with no issues. On May 2, I brought the vehicle back after thieves broke into my sunroof. Unfortunately, the car sat in their lot for about a month before I picked it up on June 4. Throughout that process, communication was very poor, and I often had difficulty getting updates on the status of my vehicle. On June 12, I noticed a rotten egg smell coming from the car. By June 14, the smell had become much stronger, and multiple warning lights suddenly came on at the same time, including the battery system, Adaptive Cruise Control (ACC), Collision Mitigation, and Brake Mitigation alerts. Prior to this, my Acura had never experienced any of these issues. In addition, my brakes began making unusual noises, and I noticed a grinding sound from the wheel area whenever I turned left. I dropped the vehicle off again on June 15 for a diagnostic evaluation to determine the cause of these problems. As of today, June 18, I still have not received any update or explanation regarding what was found. While I understand that repairs can take time, the lack of communication and the appearance of significant vehicle issues shortly after the car was returned are extremely concerning. I am disappointed with the overall experience and hope Crash Champions will provide answers and resolve these issues promptly.
My Experience - 5.0/5.0 -
The staff were nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All workers are great they help and they are so nice
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Scratches not there before need to be removed, trunk hood needs to be level/flush....front hood has many marks on it...still need to check how front hood opens and closes...car should had been cleaned before returning to customer...It was very dusty...All this was very surprising !
My Experience - 0.0/5.0 -
Brought the car back twice. And the issues were not fixed. Spoke the the manager and he implied that it was “pre-existing”!!! Took it to the dealership and they confirmed it was part of the accident and that Crash Champions should repaired the AGS. I will never return to Crash Champions and will suggest others to stay away.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hardly recognized my car when it was brought out! I could tell great quality work and care was taken with the service. It looked like a brand new car.
Customer Service - 5.0/5.0 -
Dropping off initially was easy and not at all stressful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There was something wrong in the beginning but Kim take care of it it was not her problem but she was so professional that she solved the issue and get the things done I am so grateful for Kim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality came out great and everything looked really well done. Super satisfied with the final result and attention to detail
Customer Service - 5.0/5.0 -
Customer service was great from start to finish. Everyone was really friendly and communicative. They kept me updated throughout the process and made everything stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, service was in a good time frame, kept me informed, very satisfied with the work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Muy buen servicio y la calidad del trabajo mejor