Crash Champions #0565 Montrose
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions got my car fixed in a quick and timely manner. I trust them as a car service for my car repairs. They did a good job on my car.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There’s a bit of delay in getting repairs done but overall am totally satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job was down fast , and professional. Very knowledgeable . The associate was professional, courteous and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice service.
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
Major defects here. Car took a week and a half longer than promised with no rationale or checking in. Hard to reach body shop to understand what was going on.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the service. My car looks brand new. The costumer service is top tier, great communication. Definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, fast, quality work, Gustavo is an easy going guy 100% satisfied customer
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work that was completed exceeded my expectations. I would use this shop again.
Likely to Recommend - 5.0/5.0 -
Friends and family said the job looked great.
Repair Quality - 5.0/5.0 -
The repair was completed in a timely fashion and exceeded expectations.
Customer Service - 5.0/5.0 -
They did an accurate assessment and good to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I love and see the customer satisfaction reviews for the branch and others are so high and justified as the work and the customer service is top notch, my thanks to the team at 5430 w Montrose they will be my preferred sevice for body work as well as me recommending them to my friends and family
Repair Quality - 5.0/5.0 -
What can I say about the awesome customer service from the location at 5430 w Montrose Ave. Great service updates every step of the way, quality service, the branch manager doing work on the cars herself. This location is in word Perfect the very definition of that word which is hard to even imagine
Customer Service - 5.0/5.0 -
Please, if you ever need to train new staff on customer service or quality of work i recommend the branch at 5430 w Montrose ave, the branch manager i unfortunately forget her name, very detailed and explained everything mechanically to after care of my car once back in my possession. The team here is awesome
Returned Clean
Likely to Recommend - 0.5/5.0
Customer Service - 0.5/5.0 -
It’s like their making excuses and to me not trying to ratify the situation and this is where State Farm sent me
Returned Clean
Likely to Recommend - 2.5/5.0 -
Depends on what happens since The repair needs to be repaired
Repair Quality - 2.5/5.0 -
The repair was a ten. Until today. When the sensors stopped working. So now it is a zero
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very professional and able to communicate when the repair would be finished. I really appreciate how nice they were to me and how they treated me with professionalism.
Customer Service - 5.0/5.0 -
The staff was very professional and able to communicate when the repair would be finished. I really appreciate how nice they were to me and how they treated me with professionalism.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Muy bien
Repair Quality - 5.0/5.0 -
Muy bien gracias
Customer Service - 5.0/5.0 -
Muy bien
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and accommodating.