Crash Champions #0565 Montrose
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Efficeint from start to finish in repairing our car
Customer Service - 5.0/5.0 -
Professional, polite and clear in the communication in updating everyday about the status of the car being repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people at night was very nice . Thank you for assisting me .
Returned Clean
Likely to Recommend - 2.5/5.0 -
They disconnected my dashcam and unhooked my car seats without telling me. The dashcam issue is slightly concerning, but the car seat issue is downright dangerous
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Gustavo has been wonderful with all his help. Just disappointed at how long it took and all the extra unnecessary delays and I’m STILL waiting on a part to come and have put back on…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Poor communication. Payment mistakes by them.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Extremely likely. Any issues I would recommend.
Repair Quality - 5.0/5.0 -
Extremely responsive and transparent. The process was very easy and would highly recommend. Everyone I dealt with was professional and very good at communicating throughout the duration.
Customer Service - 5.0/5.0 -
Extremely responsive and transparent. The process was very easy and would highly recommend. Everyone I dealt with was professional and very good at communicating throughout the duration.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and helpful
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
My Experience - 5.0/5.0 -
Your entire team was great from start to finish. Kim, Gustavo and those working behind the scene did an amazing job. Lori
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Took to long to fix and messages left to call me back took to long to return my call or didn’t call me at all.
Customer Service - 3.0/5.0
Likely to Recommend - 1.5/5.0 -
I would recommend only for the convenience of the location.
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0 -
I called to check the status of my repairs 3 times. I was told by staff that parts were back ordered and my car would continued to be delayed as it was also still disassembled. 10 mins after my last call, I called again and spoke to the manager, who said that all parts were in and the car was assembled. I was lied to directly by staff and was only given truthful information after speaking to the manager.
Returned Clean
My Experience - 5.0/5.0 -
I came to Crash Champions after dealing with terrible service somewhere else, and Jessie completely turned things around. He heard my concerns, told me not to worry, and took great care of me. Best customer service experience I’ve had. Thanks again, Jessie! 🙏🏽
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this shop to friends and family. Jessie made the entire experience stress-free after I had a bad experience elsewhere. His professionalism, communication, and customer service were outstanding.
Repair Quality - 5.0/5.0 -
Repairs look great!
Customer Service - 5.0/5.0 -
After poor service at another shop, Jessie went above and beyond for me and restored my confidence. Truly exceptional customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I received a text that said it was going to be ready on Friday January 28th but it ended up not being ready until Wednesday February second.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Every phase was handled in a professional and efficient manner. The work performed was exceptional. Gustavo and Cecilia were always available to answer any questions I had. Thanks for a seamless experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled efficiently and professionally. Excellent work.
Customer Service - 5.0/5.0 -
The repairs were handled in an efficient and professional manner by the repair crew. Gustavo and Cecelia kept me informed at every phase. Thank you,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Can’t think of anything negative and that’s a positive.There is one thing I forgot, when picking up your car it should be facing the other way ,so you don’t have to back up into traffic.
Likely to Recommend - 5.0/5.0 -
Every thing fine.Only thing never informed about advancement of finish, had to call.
Repair Quality - 5.0/5.0 -
Nothing negative I can think of.I hope I don’t have another accident,but if I do i’ll be back
Customer Service - 5.0/5.0 -
Every thing fine!