Crash Champions #0565 Montrose

4.5 (1,731reviews)
91%
5430 W Montrose Avenue,  Chicago,  IL  60641

In operation 12 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,731)

Likely to Recommend

Good job

Repair Quality

Good job

Customer Service

Good job

Returned Clean

My Experience

Jesse was easy to work with and explained everything thoroughly for us.

Likely to Recommend

Repair Quality

So far so good!

Customer Service

Jesse and team were very communicative

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Found a small bulge by the original impact area and what looks like cracked paint

Customer Service

I stopped by to address some concerns on my repair a week ago and was told I would receive a call back from Gustavo but still have not received the call.

My Experience

Great service. Pro & friendly

Likely to Recommend

Repair Quality

Good job. Friendly, timely, efficient!

Customer Service

Returned Clean

Likely to Recommend

Work quality seems to be good.

Repair Quality

Customer Service

No updates given unless I phoned.

Returned Clean

Likely to Recommend

Repair Quality

The repair looks great and was done in a timely manner. It first appeared that the blindside sensor wasn't operating properly, but I think it now seems to be working.

Customer Service

Customer service was fine

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Superb costumer service experience with Gustavo and front desk receptionist. The quality of repair also excellent. My car looks like new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect

Likely to Recommend

Repair Quality

My car looks like it was never involved in an accident. Thank you so much for that.

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend highly!

Repair Quality

Jesse and the rest of the staff from reception to pick up were friendly, helpful and very professional!

Customer Service

Excellent and polite!

Returned Clean

My Experience

Likely to Recommend

It seemed expensive.I'm glad my insurance covered most of it.

Repair Quality

The repairs and detailing were amazing. I took my car to get emission's tested and it was rejected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service detailed an explanation for the required repairs, and the work was remarkable. The team at Crash Champions were informative and provided great customer service. Thank you, Crash Champions.

Customer Service

Returned Clean

My Experience

You guys did a great job I am truly grateful for your work thank you again

Likely to Recommend

Your work was awesome and I am grateful for the way you made everything easy and you answered all my questions

Repair Quality

You guys went above and beyond and I am grateful for you guys thanks

Customer Service

My estimator and the lady at the desk were very professional and nice easy to talk to I appreciate them

Returned Clean

My Experience

Awesome customer service and very efficient.

Likely to Recommend

Repair Quality

Completed my repairs on schedule and on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No fault of your own. (Crash Champions) but the step/skid plate for the trunk wasn’t replaced because of the insurance company

Likely to Recommend

Repair Quality

Customer Service

The whole team made it easy to understand the process of getting the car fixed through insurance and updated me on all the progress.

Returned Clean