Crash Champions #0565 Montrose

4.5 (1,734reviews)
91%
5430 W Montrose Avenue,  Chicago,  IL  60641

In operation 12 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,734)

My Experience

The receptionist was very friendly and Esteban did a great job on my car!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

On time great work

Customer Service

Communicated well

Returned Clean

My Experience

Did a Excellent job and the vehicle looks brand new, inside and out.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new.. so very happy… Esteban at montrose location awesome to work with! Everyone there was happy and helpful. 5 stars to the entire crew. Thank you!!☺️

Likely to Recommend

Absolutely

Repair Quality

I’m so very happy with the work done on my car! Esteban was very helpful, he kept me informed and was very easy to work with.

Customer Service

Amazing staff

Returned Clean

My Experience

I am completely satisfied with high professionalism of people from Crash Champions. My car looks as a brand new!

Likely to Recommend

Repair Quality

The Crash Champion did an exellent job on my car.

Customer Service

The workers were very professional.

My Experience

Excellent service from the beginning to the end! Thank you!!

My Experience

Really appreciate the great and fast work done here. Practically left my car looking new!

My Experience

I was in accident due to o company falt not putting it togehet correctly bad service

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Repair Quality

My car looks brand new! I am beyond happy with their service and how quickly I was able to get my car back.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The car came out great and was very clean.. Looks brand new! Everyone was very friendly and made our experience with your company very pleasant.

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Good service and good communication

Repair Quality

Constant updates on vehicles repair and when completion will be done.

Customer Service

On point and quick to help with what’s needed

Returned Clean

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Repair Quality

Customer Service

None

Returned Clean

My Experience

Carlos is awesome! Super friendly and the car looks great!

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Repair Quality

Looks great! Great customer service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Workmanship for that amount of money that was paid out was way out of line Insurance paid the 6000. I would’ve had that work done for probably a third less minimum with better workmanship.

Repair Quality

Unfortunately, the bodywork on the car was just average and could’ve actually been done in a more efficient way timewise You have the car since August 1 The internal part was not done where it is back to factory issued. There are warning signals. The wiring was not done properly, so in other words, overall unsatisfied or dissatisfied and would not refer this type of workmanship moving forward.

Customer Service

I called numerous times to try to get the Body Shop manager Estefan or whatever his name is. He did not respond in a timely manner and he released the car to a person that didn’t have the authority to drive the car after being told that Ted Bronowicki is the only one.

Returned Clean

Likely to Recommend

Repair Quality

I was called for my vehicle at one point, but it was not completed. In which I had to remain on foot for another while.

Customer Service

Customer service was okay. They kept me informed as best they could

Returned Clean

My Experience

Carlos and your firm did a marvelous and thorough repair. I greatly appreciated the communication, professionalism, and courtesy of Carlos and the full team. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean