Crash Champions #0566 Rockwell
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great job great people. You can’t beat it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing my car. There was a fast turnaround . The people are very friendly, a welcoming environment.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Armando and his team did an outstanding repair job on my car. They kept me informed throughout the process and Armando was very professional and courteous. He explained everything thoroughly and I would highly recommend them.The employee at the front desk was very welcoming and she put me at ease when I was filling out the paper work.
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Car was repaired in a timely manner. Armando and his team did an excellent job.
Customer Service - 5.0/5.0 -
I was continually texted on the progress of the repairs. The front desk employee was excellent explaining everything to me in a professional and courteous manner. Armando was very professional.
My Experience - 0.0/5.0 -
Over a month in shop. Took a week for estimate. Limited communication. Got text car would be ready on time, had to call, no one called me. Had to rush take before close. Car was not fixed. Door didn't latch and mirror was rattling. I had to point that out. Had to walk back home no car. What was more troubling is they thought it would be okay for me to take the car with a broken mirror and drive it on the highway while waiting for replacement. Replacement took another week, another call, mirror didn't arrive, again they said i could pick up car amd drive with broken mirror.Picked it up today, seems fixed, but I dont barely trust.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The estimator that work with me was very helpful and knowledgeable about the process, his name is Armando, very good employee and helpful i would work with him anytime, thanks again Armando you really did an anamazing and exemplary job....Respectfully Gilberto....
Customer Service - 4.5/5.0 -
The receptionist was very helpful and courteous, thank you so very much...Sincerly Gilberto....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Fixed it perfectly - my car looks a lot newer now
Customer Service - 5.0/5.0 -
Super friendly, helpful, communicative
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me up to date. Armando and Matt helped me out a lot.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The team was very kind and patient with me. My car was in the shop for almost 3 months and the team helped me stay up to date on the status of my repairs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, thank you!!
Customer Service - 5.0/5.0 -
The best. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 work and extremely friendly.
Customer Service - 5.0/5.0 -
They were extremely nice, friendly and communicative.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Had a great experience, Armando was great to work with!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and thorough, with excellent quality. This is the 2nd time I’ve used Crash Champions on Rockwell, and I’ve been very satisfied both times.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
made it all very easy. clear communication with me and my insurance company.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
friendly, helpful, and transparent
My Experience - 5.0/5.0 -
The woman at the front desk was incredibly friendly and helpful, as was Armando! My car looks great and service was fast, almost a week faster than they had estimated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both Armando and the front desk person were incredibly friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team did amazing job So happy that I brought my car to Champions.
Customer Service - 5.0/5.0 -
The team did a great job keeping me up dated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
All and all looks like a new care after work on the hood and the damaged exterior due to the deer collision. Best to make sure that the right parts are ordered so that the customer gets car back asap. Taxis, Ubers and rentals are expensive when you have to put out money for repair work as well.