Crash Champions #0566 Rockwell

4.5 (1,862reviews)
89%
4030 N Rockwell Street,  Chicago,  IL  60618

In operation 6 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,862)

Likely to Recommend

Repair Quality

Nice job like new...

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick and thorough, easy to coordinate with enterprise and my insurance. Only issues was a week delay in texts and emails. Unsure why, but I got all the updates a day after I picked up my car. Otherwise, one loose piece they offered me to come back anytime and they’ll fix it. Great experience and they did great work.

Customer Service

Just a delay in all communications, unsure why. Got the all the day after I picked up my car. Otherwise, friendly and informative

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

It took a long time to get the parts (Honda airbag), and the staff was very upfront that there was a supply-chain issue. I appreciated them keeping me up-to-date

My Experience

They were very diligent.

Likely to Recommend

They were solid. No one is perfect. My experience would allow me to give a strong recommendation.

Repair Quality

The repair was done quickly and efficiently.

Customer Service

The only issue I had was a little confusion about the timing on my repair. It ended up being done earlier than they said, so it all worked out. Just confusing.

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Customer Service

Returned Clean

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Returned Clean

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Customer Service

Returned Clean

My Experience

I had a really smooth experience with this repair shop after my minor accident. Everything was handled through my insurance, which made the process much less stressful. Anthony clearly explained what repairs were needed and even walked me through my car to show exactly where the work would take place, which I really appreciated. They kept me updated throughout the entire process with messages about timing and when my car would be ready. They also made planning incredibly easy by coordinating with the rental car company—someone picked me up and took me to get my rental, and when my car was ready, I was able to leave the rental right at the shop. When I got my car back, it looked great—like the accident never even happened. On top of that, they offer a lifetime guarantee on their work, which gives me a lot of confidence. Overall, a professional, transparent, and hassle-free experience.

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Repair Quality

The side cameras are not connected after I got serviced at CC.

Customer Service

Returned Clean

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Customer Service

Fantastic

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great job fixing the car and keeping us updated as to the progress. Very satisfied!

Likely to Recommend

Repair Quality

Excellent service, they under promised and seriously over delivered. Couldn’t be more satisfied.

Customer Service

Returned Clean

Likely to Recommend

Todo el tiempo

Repair Quality

Solo porque se tardaron más tiempo del nesesario

Customer Service

Solo por tardansa

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

From start to finish they were very professional and helpful

Customer Service

They were very helpful

Returned Clean

My Experience

Very, very kind staff. Prompt and quick services and quality result. Will come back for any potential future repairs. Would trust them with such. Pleasantly pleased!