Crash Champions #0566 Rockwell

4.5 (1,868reviews)
88%
4030 N Rockwell Street,  Chicago,  IL  60618

In operation 6 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,868)

My Experience

The service was impeccable, the estimator and the receptionist were both amazing and the car looks better than I imagined it would. I would give the people and the job the absolute highest recommendation and I have already referred someone to you. Thank you so much for everything On a scale of 1 - 10 I would give at least a 47!!!

Likely to Recommend

My neighbor is bringing his car in this week

Repair Quality

Everything was perfect, on a scale of 1-10 at least a 47!

Customer Service

Again, everything was perfect, great people, great service

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Thank you so much for your help, Moses! Knowing my car would be safe until someone could pick it up for me while I recovered from surgery took a huge weight off my shoulders!

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Repair Quality

Nate did a superb work.

Customer Service

Priscilla at the front desk is very cordial

My Experience

Carlos and Moses were great. The repair took longer than expected because of a delay in getting necessary parts. Although in no way at fault, both Carlos and Moses went out of their way to make things as easy and painless as possible. Genuinely appreciated their help and responsiveness.

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Crash champions did amazing and affordable work. They originally quoted me 2-4 days and told me a rental car would be covered. My rental car was not covered which was my own insurances problem but I then had to pay out of pocket. Once I dropped the day off they then quoted me 10 days. After speaking to them about my concerns they did their best to make the repairs happen as quick as possible. The car ended up taking 6 days which was longer and more expensive due to my rental car. They were very honest and attentive to all my calls. I would return and recommend crash champions

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Crash champions did such a great job on our car, it looks like nothing ever happened. I can tell they took their time and take pride on their work. Thank you!

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My Experience

The parts the you put are not the same year as my car im not happy with the repairs

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Very good jod

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My Experience

The repairs look great! And we’re done faster than expected. No complaints.

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Repair Quality

Amazing work, prompt service and excellent communication.

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I was very skeptic at first because you never know how you will be treated nor how someone will take care of your car. I’m a woman and I feel like it’s easy for someone to take advantage of me. I don’t feel this from this company. I feel good to come back for my car needs.

Repair Quality

The entire process was much easier than I expected. And I really liked the way you get alerts every day just letting you know how everything is going with your car. Priscilla and Moses also gave great customer service!

Customer Service

Priscilla was professional and worked fast to make sure I’m taken care of, and Moses would call me and keep me updated and always checked to see if I needed anything. Great customer service from both.

Likely to Recommend

100%!!

Repair Quality

The repair was perfect! My car looks better than before!!

Customer Service

Everyone was so so lovely and helpful!

Returned Clean

My Experience

Didn’t know what to think of when I first showed up but once’s I step into the office and talked to there front desk secretary she was kind and professional told her I have a appointment she got right on it to let em know I was there and called interprice for my rental , Got attendant by Nathaniel greeted me with kind words ask how I’m doing and all professional told me let’s take a look at your vehicle and see what kind of damage it got took a couple notes of it, explain couple details and a quick estimate how long my vehicle will be in there shop took my number and email down said if things change that if my vihicle going to be in few more days he will contact as soon as possible, so Nathaniel called me Saturday right after I drop it off Friday gave me a estimate on my vihicle and how long more it’s going to be in crash champions told me it’s gonna be done before the end of the week sounded really confident told me will keep in touch there Communication was great he would keep me updated thru call and text email they was on top of it said should be ready Friday witch was awesome sure enough it’s only been few days I get a call Thursday afternoon that my vehicle is ready for pick up I for sure thinking that it was going to be ready Friday but nope a day early crash champions pulled a miracle I wanna thank everyone in CRASH CHAMPION that had part on fixing my Vehicle from the front desk to taking it apart ordering parts ect specially the painter Ray he did a awesome job on painting it I also got a car wash but yea thanks CRASH CHAMPIONS for a great Experience

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Repair Quality

Vehicle looks perfect unrecognizable like there was never no damage there, I want to thank everybody at crash champions from the front office To everyone that had a part on fixing my vehicle big shout out to the paint department you guys did a perfect job just like everyone else that had a part of it you guys are awesome I’ll give you five star rating

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My car looks great. You can even tell there was damage to my car.

Customer Service

Great communication and friendly employees.

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