Crash Champions #0568 Countryside

4.8 (2,379reviews)
96%
9600 West Joliet Road,  Countryside,  IL  60525

In operation 7 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,379)

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My Experience

Everyone who helped me were great

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My experience began with the manager having a screaming match with another customer in the lobby. On the day my car was promised to be ready, they discovered two parts were missing or broken. Three days later, when I went to pick it up, one of the parts was hanging off due to broken clips.

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Maybe? The other locations are better? Countryside.IL Sucks . I'm never going there again

Repair Quality

My 2019 Acura TLX driver side door , Handle was damaged, They did a good with the body repair. My car has keyless entry , And it doesn.t work . They replaced it with a used part. Which I think was very stupid ! And my key on the lock cylinder doesn't work either? The manager said? They never switch the lock cylinder, Nevertheless? It doesn't work? It is at the shop at the moment being fixed properly I hope? I am never going back to the Countryside location I very disappointed with this incompetence.

Customer Service

The Manager Dave. Was giving me an unprofessional attitude when I spoke to him the next day after I picked up my car and told him about the key cylinder not working and the keyless entry not working.

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Great service and workmanship.

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Very easy to work with.

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Thank you for doing a great job on our Toyota. Very happy to have you do our repairs in a timely manner.

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Everyone was so helpful and courteous. I never expected the constant update on my repairs and the help they gave me to get my car back. I really appreciate everyone at Crash Champions!! A1 COMPANY

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More than satisfied they were exta

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My Experience

Good communication via text messages on the progress of the repairs and estimated finish date

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Returned Clean

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Finished ahead of expected. Beautiful job. Great communications.

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Timely communication. Excellent desk paper work

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Did a great job on my car would go bike again. Made my rear look like brand new

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Job was done I love it

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I was out of town and had my take it in no problem