Crash Champions #0569 Lombard Rohlwing
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
If given choice, and hopefully I don't get into another accident I'll go to Crash Champions again.
Repair Quality - 5.0/5.0 -
Liked the manager and main point of contact that helped me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend
Repair Quality - 5.0/5.0 -
For the second time I’ve trusted crash champions to repair my car. They are really professional in their work.. God bless you all.
Customer Service - 5.0/5.0 -
Excellent , without a doubt
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your Front Desk Lady is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I know that this location was short staffed on the day of pick up. I was left a voicemail prior to pick up that my car had been sitting out in the rain and therefore the exterior did not look like new, but the inside was good. When I picked up my car, I noticed a layer of white dust all over in the interior. I took it in as they apologized since the detailer missed it. However, the layer of dust was actually all over my car. The guy at the front desk helped clean it up and apologized. However, when they took it to the back to “get detailed” I noticed some dust still. I ended up taking it to a car wash nearby and ended up detailing it myself.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing to work with. The car looks great. Friendly environment
My Experience - 5.0/5.0 -
Repairs were completed earlier than quoted and my vehicle looked Great. I will look over again but I think it will show a Great Job.
Likely to Recommend - 5.0/5.0 -
Helpful and the repairs look Great.
Repair Quality - 5.0/5.0 -
My SUV Looks Great as they did a Great job repairing the damage.
Customer Service - 5.0/5.0 -
Helpful and kept me informed of the progress of the repairs. Job was done earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo y muy limpio para trabajar
Customer Service - 5.0/5.0 -
Me gustó el trabajo y la confianza que dan
My Experience - 0.0/5.0 -
For the first week I had no idea what was going on with my car. People never called me back and I had to physically go into the shop to talk with someone. In the end, they failed to complete a customer pay issue. Instead of apologizing for not completing the work they quoted, they tried to justify it by saying they lost their GM. I will never bring my car back again!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Great service and customer satisfaction.
Repair Quality - 5.0/5.0 -
Everything was very smooth and finished on time as projected.
Customer Service - 5.0/5.0 -
Service was great and it was done on time.
Returned Clean
My Experience - 5.0/5.0 -
The work was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely prefer a family and friends to crash champions they do amazing work
Repair Quality - 5.0/5.0 -
I was very happy with the professional service I received
Customer Service - 5.0/5.0 -
Everyone at the shop was kind and very personable and was able to answer all of my questions and concerns