Crash Champions #0573 Elgin
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cleaned my car for me as well I gotta say it’s the extra love and care for me thanks ladies and gents 💪🏿
My Experience - 5.0/5.0 -
Very good work and in a short time thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
At this time, I think the quality is good, and doing the walkthrough was good. The only issue was that it would have been good to get more information on the timeline without having to call. We called and then were given the status update after 2 weeks, but it would have been nice to have even an email saying this is when we expect to get the parts, and then when it may be done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! My car looks brand new again and I am beyond happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as good as new, it took some time but with the rental the wait wasn't so bad.
Customer Service - 5.0/5.0 -
Very nice and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
For me, it was good
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
The entire staff was incredibly professional, efficient, and welcoming from start to finish. You can tell they truly care about the quality of their work and the customer experience. I also want to give special recognition to Wayne, who went completely above and beyond. His attention to detail, pride in his work, and dedication were outstanding. He took the time to make sure everything was done right, and my car honestly looks brand new. I couldn’t be happier with the results!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Tenia lujes de lujo en el bomper y no me laa volvieron a dejar como estaba sin conectar, en este momento no funcionan asi que me tocara conectarlas a mi mismo
Customer Service - 4.5/5.0 -
Faltaron conectarme nuevamente las luces del bomper que tenia añadidas
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was awesome, car repairs were done and ready to pickup as promised, details about repairs were just enough, and everyone I talked with was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service ever
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and prompt service. I would definitely use them again.
Customer Service - 5.0/5.0 -
Very nice
My Experience - 5.0/5.0 -
The team helped get my car back to me as quick as possible, even though they were incredibly busy because they knew I was paying out of pocket.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My only fret, was that several controls that I never turn off or change, were in fact turned off, and thedashcam unplugged.
Repair Quality - 5.0/5.0 -
Everyone was very friendly and focused.
Customer Service - 5.0/5.0 -
Professional shop, and still feels neighborly.