Crash Champions #0573 Elgin
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the response times and the friendly staff who strive to have good communication and equality of work. Very good listening skills.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service. 100% satisfied with quality of work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience. Everyone and everything worked out perfectly! I am completely satisfied. Thank you!
Customer Service - 5.0/5.0 -
The customer service was so on top of all aspects and kept me informed daily. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job thay took the time to make sure that I would get a good deal budget wise & my car was done in a timely manner my car looks as I just bought it from the Dealership
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time this year at crash champions. They've been quick and easy to communicate with. I have felt in the loop the entire time. The workers are amazing and very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job even cleaning vehicle inside and outside. I am really surprised
Likely to Recommend - 5.0/5.0 -
I would recommend and I was surprised how well they did it even washing inside and outside my vehicle Great job!
Repair Quality - 5.0/5.0 -
It’s a great job
Customer Service - 5.0/5.0 -
Was nice person
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The blind spot warning sensors are going off for both sides of the car now. This was not a problem I had before I brought my Jeep in for repairs. Request this be troubleshot and corrected as soon as possible.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Bodywork was great. But now my blind spot warning sensors are coming on at random times and staying on even when there is no other cars around me. This was not a pre-existing issue prior to the repair work and removal and re-installation of the rear bumper.
Customer Service - 3.5/5.0 -
Same issue as previously mentioned. Customer service was fine besides that.
My Experience - 5.0/5.0 -
I can’t say enough good things about how well everything was handled — from first contact with reception and paperwork through timely updates, and the beautiful restoration. It seemed everything possible was done to make the experience as good as this kind of thing can be, even reminders about what to be sure to take out of the car to use in the rental. Very thoughtful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and friendly. My only request would be to let me know ahead of time that some stuff in my car needed to be moved. And maybe a car wash would be nice to walk up to.. lol
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10 out of 10 customer service very nice workers and treated me very well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good job Tanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service advisor is a excellent and very knowledgeable person Very polite and keep me updated every step of the way I personally recommend him His name is Vince I will definitely come back if I need their service in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was Amazing On time and happy with the quality
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with outcome