Crash Champions #0577 Bolingbrook
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience at Crash Champions. Rachel was exceptionally friendly, professional, and genuinely courteous from start to finish. She kept me updated, answered all my questions clearly, and made the whole process smooth and stress-free. The service was top-notch, and the team showed real attention to detail. Highly recommend.
Customer Service - 5.0/5.0 -
I had a great experience at Crash Champions. Rachel was exceptionally friendly, professional, and genuinely courteous from start to finish. She kept me updated, answered all my questions clearly, and made the whole process smooth and stress-free. The service was top-notch, and the team showed real attention to detail. Highly recommend.
Returned Clean
My Experience - 5.0/5.0 -
We were very satisfied with the work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our Agent was really good!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Raul customer service was exceedingly wonderful! I would recommend your establishment to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would totally recommend this shop to people!
Repair Quality - 5.0/5.0 -
Everything was to spec!
Customer Service - 5.0/5.0 -
Pattie and Carlos were fantastic!
My Experience - 5.0/5.0 -
I appreciated the daily text updates and the friendliness ad helpfulness of the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process and a wonderful result!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would with advice to be sure they know WHEN their vehicle will be evaluated. I intend to share that advice with my insurance company so they can pass it along,
Repair Quality - 5.0/5.0 -
Very nicely completed. This is my second survey. I was called to bring my car in thinking that meant you were ready for me…..wrong!!! From Wednesday till Monday I heard NOTHING until I was told it was being sent to Bolingbrook! On Thursday I was told it would be ready in a week. My rental was 3$ a day and I had at least 7 days of charges that should have been avoided!
Customer Service - 1.5/5.0 -
Waited 7 days for information on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I like the job they did looks good so far, I just thought they would also cover the door dings they marked down on the inspection sheet
Customer Service - 4.5/5.0 -
I went in my first scheduled appointment but didn’t know to set up my rental on my own, so enterprise didn’t have any available so I had to move my appointment to the next Monday I called let them know the time and when Monday came I never got a confirmation so I called to confirm and the guy never let the woman who was helping me the past Monday know the time of my new appointment I requested BUT they were able to still take me at the time I needed, so I got my car dropped off picked up and taken to get my rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very impressed with service of entire staff, the location was so nice and clean and attention to detail was great
My Experience - 5.0/5.0 -
Great shop and people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new
Customer Service - 5.0/5.0 -
We were taken care of as soon as we walked in plus our car was completed early