Crash Champions #0579 Gladstone

4.6 (2,851reviews)
94%
7109 W Walnut Street,  Gladstone,  MO  64118

In operation 17 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,851)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. Communication was a standout highlight, with numerous customers appreciating frequent text and phone updates throughout the repair process, which helped ease anxiety. Timeliness was generally well-received, with several vehicles completed ahead of schedule, though some customers noted delays due to parts availability or external factors. A few customers pointed out areas for improvement, including better upfront communication about timelines, more consistent status updates without needing to follow up, and ensuring all repair details are addressed before vehicle pickup. Overall, the majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.

My Experience

I liked the idea of my beautiful car getting a wash

My Experience

The jeep itself looks great. I was just frustrated with the overall lack of communication. I was told when I dropped the car off it would take a little over a week and would received updates via text which leads to an app. The app said the car would be ready on 9/18 which was already a week later than what I was initially told. When I called on 9/18 to verify the car was ready I was told the app isn’t accurate even tho I was told it was when the car was dropped off and I would have to wait until Monday.

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Returned Clean

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The whole situation was handled well and everyone i spoke with was kind and helpful

My Experience

Ryan was great to work with kept myself updated. And everyone did a great job on replacing the pins on my truck door, when no other shops wanted to deal with it all because it was an old 96 K1500. And the price was great.

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Ryan was great to work with your collision team was the only place that would work on replacing my door pins on my 1996 K 1500 and they where fast and the price was great.

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Exceptional customer service and repair.

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They did a great job. Will recommend them to anyone

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Kaylee provided outstanding service.

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My Experience

Big thanks for getting this done.

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Returned Clean

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