Crash Champions #0579 Gladstone
In operation 17 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire process was simple, and the staff was helpful and friendly. I liked the updates, and the car looks great, thx
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No hesitation, would highly recommend to anyone in need of their service.
Repair Quality - 5.0/5.0 -
I was very impressed with CC, great job of communicating with me on repair progress. Work quality outstanding! Would highly recommend them to anyone in need of their type of services.
Customer Service - 5.0/5.0 -
All contact with customer service personnel was very professional, cordial, and very helpful.
My Experience - 0.0/5.0 -
Once I got home I noticed a rattle coming from the dash area but the shop closed at noon. On further investigation I found a connector hanging loose, the wipers not functioning and a weather seal in the engine bay that wasn't seated. I haven't had time to do a really close inspection but needless to say I'll be contacting the shop in the morning.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
After the truck was brought back in the repairs were completed correctly and promptly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the way your staff treated me. Explaining everything. Kindness and patience go a long way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept us informed through the whole process, the work they did was great and the owner and staff were phenomenal!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Depends on resolution of induced issue from rim change.
Repair Quality - 3.0/5.0 -
Missed rim replacement when it was on the invoice, took back in to take care of and had an odd noise from that location, returned, they “fixed” was quiet for a week and now is back worse and have not responded to requests to correct, hopefully this is a one off and not a sign of a quality shift from a once renowned repair shop being acquired by a larger company.
Customer Service - 4.0/5.0 -
At first excellent communications through the repairs and even on when they missed the rim were sincere about apologies, just frustrating what the rim change out has disturbed and cannot be corrected properly.
Returned Clean
My Experience - 5.0/5.0 -
I am totally satisfied with the courtesy, efficiency and work product of Crash Champions. Thanks ever so much to your mechanics and office staff. Best wishes to all of you, Neil Patricius
My Experience - 5.0/5.0 -
They were just as Courteous as when it was Arnold’s and would recommend them to anyone