Crash Champions #0583 Pleasant Valley
In operation 23 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Same comment.
Customer Service - 2.0/5.0 -
We’ll be calling tomorrow morning. We know you had issues with some pieces not fitting well. Turns out the entire headliner is lower by almost an inch. We are unable to swing the visors into place in front of the side windows without hitting the handle holds. Also seat belt adjuster on front passenger side won’t move seatbelt up and down. I consider this a safety hazard. Front door trim not set in place properly and also validates hood liner is too low.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My front bumper on my Challenger looks great thank you for not accepting the first two that came in.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really liked the portal access and text updates for a progress report.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your customer service and work are outstanding
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was fantastic, very pleased with the service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will always recommend them!
Repair Quality - 5.0/5.0 -
Jason is wonderful to work with. He is open honest and respectful. I will take all my cars to them
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I wish someone had told me I could return my rental car there. I have a baby so arranging child care and figuring out car seats is difficult. My life would have been way easier if I knew I could have returned my rental there
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They worked very hard and did such an amazing job and were kind caring and very professional. It was a pleasure to have either with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaires look great. Didn't notice any issues and the repairs were quicker then expected. I'm glad to have my vehicle back.
Customer Service - 5.0/5.0 -
Customer service was great. The lady at the desk was very friendly and the mechanic kept in touch with me to let me know how progress was going.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Disappointed