Crash Champions #0587 Ind Noland
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everything was great. I just wish that the drivers side tire would have been replaced because it burned rubber during the crash. Also my rear wiper is no longer ger working after the crash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was AMAZING!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Amazing service. Just worried about a gap in the seam of the wheel panel gap.
Customer Service - 4.5/5.0 -
Receptionist Kayla…I think that was her name…super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am more than excited, I am THRILLED with the results!! "Ruby Mae" looks gorgeous again and she rides so smooth. Thank you very much Crash Champions!!!
Likely to Recommend - 5.0/5.0 -
I would highly recommend crash champions to my friends and family.
Repair Quality - 5.0/5.0 -
My vehicle looks brand new again and I swear it rides even smoother than it did before!! I'm extremely happy and I highly recommend Crash Champions!
Customer Service - 5.0/5.0 -
I was updated throughout the entire process which really made me feel good since I had quite a few things going on at the same time
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I don't recommend anything to anyone for any reason... sorry.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work that was done looks great. However, it took them over a month to get it done. When they said it would take 1-2 weeks. Also, when I got my car back, you would think they would have a detailed for me, but no. I also have a stain on my driver side seat that was in fact, not there before. That said, I feel like since I had to go for a month without no transportation, the least they can do is detail my car. Especially the seat.
My Experience - 5.0/5.0 -
I will recommend your shop to everyone. Work was great and the people were awesome.
Likely to Recommend - 0.5/5.0 -
I don’t think this requires any explanation. I won’t speak of the brand as a whole, but the Noland rd location will never have my business again.
Repair Quality - 2.0/5.0 -
Only a week later and I’m already finding shotty work, broken panel clips, and a panel that literally started peeling away from the vehicle in the highway.
Customer Service - 1.0/5.0 -
The front Desk attendant was very efficient at her job, though not the most welcoming person. And while Jay was extremely polite and professional in person, his lack of communication about the (literal) 6 delays that happened one day after another had the person that was to be giving me a ride, rearranging her schedule every single day for a week straight. I never once received a phone call from Jay. All I ever received was an auto text around 4 pm letting me know that the pickup was delayed to the following day. Meaning, my original pickup date was set for 5/29, and was delayed every day until 6/5. On 6/4 I received a call telling me the vehicle was ready to go, so I confirmed with my ride, she took off work early, as did I, and we drove out to get it. Upon arriving, my grill that was replaced wasn’t even installed correctly, literally flapping off the vehicle, and my entire engine under shield was never installed, leaving the engine exposed to the road. I was given some excuse that the tech that was working on my car unexpectedly quit and that’s why my vehicle wasn’t repaired correctly, and that I would need to come back tomorrow. And upon picking it up the following day, all cordial masks seemed to be dropped because Jay simply handed me my keys, confirmed I had signed and paid the day previously, and couldn’t even muster a “have a good day”.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've dealt with crash champions before in the past , and I would definitely recommend them for anybody who needs repairs
Repair Quality - 4.5/5.0 -
The quality of craftsmanship was extremely good
Customer Service - 4.5/5.0 -
They simply stand by what they say and if there was any delays, a word transparent and let me know.I appreciate that
Returned Clean
Likely to Recommend - 2.5/5.0 -
Kind of neutral. Service was fast and outside of the battery thing, I think they did ok.
Repair Quality - 1.5/5.0 -
When I came to pick up my car, they had it hooked up charging my battery. During my last oil change, my battery tested great. Wonder if they left something on and killed my battery.
Customer Service - 3.0/5.0 -
Service was ok. My car was not out front when they told me it was ready to go. Had to go find it myself and seen it hooked up charging the battery. Nobody around and had to find someone.
My Experience - 5.0/5.0 -
Good job in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Repair was good customer service was not
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
No comment
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would call and check the status the of the repair and then would receive a text that it was not ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Bryce was fantastic!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It looks perfect