Crash Champions #0587 Ind Noland
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The manager is friendly and professional but not happy with the work the shop did on my SUV I feel like it was there way longer then they anticipated then just threw it together in the end to get it out the door
Repair Quality - 2.5/5.0 -
Not happy with the way my tailgate lines up and sticks out on the left side and I feel like the paint is too dark my wiper in the back wasn’t put on right and it drapes my glass now
Customer Service - 4.0/5.0 -
They were friendly and kept me updated on my my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for cleaning the car, looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jay Fletcher was wonderful to work with! He was very helpful, knowledgeable, professional, and responsive to my questions. Crash Champions made the repairs to my car very quickly and updated me along the way so I knew when to expect it to be ready. I would work with Jay again on any future repairs because he made it so easy. Thanks for taking such great care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good but I’m missing a lightbulb from my passenger side headlight that wasn’t missing before and that was the side the work was being completed on.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair and paint work on the rear bumper look good overall, but I am still experiencing a “Service Parking Assist” warning after pickup. The parking assist system was functioning before the accident, and now the sensors no longer beep when reversing. I was advised the issue may be related to a front sensor and not covered under the rear-end claim, but I will be getting a second diagnostic opinion.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very nice job, and the work looks good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks awesome got me out of trouble with the wife thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is looking good!
Customer Service - 5.0/5.0 -
They were great!
Returned Clean
My Experience - 5.0/5.0 -
It took a little longer than expected to complete the repair but Jay was clear in the explanation. I am satisfied with it but good to know they guarantee their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with the repair work. I like that I was receiving text updates on the status even though there was a hiccup due to foreseen damage when it was estimated. I also understand that Crash Champions were communicating the status to Allstate in parallel. My car has an odor of fresh paint that I presume will dissipate over time. Thank you.
Customer Service - 5.0/5.0 -
Communication with text updates was good.
Likely to Recommend - 5.0/5.0 -
They did a good repair job.
Repair Quality - 4.5/5.0 -
They told me my car would be ready on Friday and when I called to pick it up, they told me it would be Monday. Then it was ready on Monday..
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They are the BEST!
Repair Quality - 5.0/5.0 -
My car looks like it did when I bought it!
Customer Service - 5.0/5.0 -
Jay, and the receptionist, sorry I forgot her name were ALWAYS pleasant to speak too, knowledgeable, and caring. Very professional.