Crash Champions #0589 Martin City
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
All good except the automated telephone answering system sucks. Gives you option to wait for representative but then immediately forces you to leave a message. Goofy.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
RACHEL WAS AMAZING AND CONSTANTLY COMMUNICATED UPDATES!!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did both my husband and my car and we are very pleased with the work.
Repair Quality - 5.0/5.0 -
I can't tell my car was ever hit.
Customer Service - 5.0/5.0 -
Rachel was patient and answered any questions we had. Very knowledgeable and informative.
Returned Clean
My Experience - 5.0/5.0 -
Updates on the progress came in regularly and were very informative. Work was completed in the estimated time frame. Service was very friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rachel did a great job explaining everything from the estimate through the repairs, updating me as things changed. I highly recommend this location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rachel Todd was excellent throughout the whole process. She got done things behind the scenes and then called several times for updates. The work looks amazing and completely satisfying with the results. Would come back and recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rachel was awesome through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0 -
Great staff
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone other than USAA was amazing. Insurance suxked though haha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachael is absolutely fantastic!! Always friendly, responsive and on time. Couldn’t ask for more
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service from the entire team!
My Experience - 5.0/5.0 -
I may take some time to double check, but you guys truly got me out of a pickle. We tried to work with our insurance through Gerber and they botched the estimate process so I had to do a second set of estimates. Everything was done so quickly and every person who helped me was so kind. Thanks team, definitely would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think i already filled this out
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was provided with updates by text throughout the repair process. EXCELLENT Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Provided timely updates throughout the repair process